IoT Field Notes: Introducing Something New
Why aren't we moving faster? This story of a quick, simple back-of-envelope calculation that showed the large potential of a new product idea really got the team to think.
Series
AI Readiness Every time a new technology wave hits, organizations make the same mistake: they hand it to IT and wait. This series makes the case that AI readiness is…
Article Library
Digital Knowledge - Captured! For over 15 years, Jim MacLennan has been writing about business, technology, and the intersection between the two. This page presents the complete collection of over…
Customer Intelligence: Why B2B Companies Can’t Use the Data They Already Have
Industrial B2B companies know more about their customers than Amazon ever could - what they manufacture, how their production runs, when equipment needs service. The problem? That intelligence is trapped in systems designed to process transactions, not generate insights.
Navigating the Paradox of Corporate Innovation
An exploration of the paradox of corporate innovation environments, discussing how organizations need to break through cynicism, embrace change and encourage innovative thinking for both bottom-line efficiency and top-line growth.
Creating Digital Value for Customers
A meaningful digital transformation will provide a compelling answer to a simple question: Why? This article focuses on Customer Value; how to create digital value that truly matters for your Customers. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
The Subtle Power of Design: A Case Study
A review of the Design decisions made when creating a particularly complicated diagram that communicates a significant shift in thinking.