Privacy Policy

Privacy Policy

Effective date: 2026-05-26

Version: 26.05

Summary

This is a short, plain-language summary. The full policy below is the binding version.

  • We are Maker Turtle LLC. We operate the Maker Turtle corporate website, the JazzAI service, and the Talking Tree Ventures service.
  • We collect the information you give us (such as your name and email) and information we observe automatically (such as your IP address and pages viewed).
  • We use this information to provide our service, communicate with you, improve what we offer, and meet legal obligations.
  • We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
  • We use artificial intelligence as part of our service. See How we use AI for details on what is sent to AI providers and how to opt out.
  • You have rights over your data. See Your rights for how to exercise them.
  • We honor the Global Privacy Control (GPC) browser signal as an opt-out of sale and sharing.

Table of contents

  1. Who we are
  2. Information we collect
  3. Categories of personal information
  4. How we use your information
  5. How we use AI
  6. How we share information
  7. Cookies and tracking technologies
  8. Your privacy choices
  9. Data retention
  10. Data security
  11. International data transfers
  12. Children’s privacy
  13. Your rights
  14. Automated decision-making
  15. Third-party links
  16. Changes to this policy
  17. Contact us
  18. Change log

1. Who we are

Maker Turtle LLC (referred to as “we,” “us,” or “our”) is the data controller responsible for the information described in this policy.

Our business address is:

Maker Turtle LLC
115 E Lake Street, Ste. 306
Libertyville, IL 60048
United States

This policy covers the information we collect through the websites, products, and services operated by Maker Turtle LLC, including:

Together, these are the “Service” in this policy.

2. Information we collect

2.1 Information you provide to us

The specific information we collect depends on which Service you use and how you interact with it. We collect only the information that the specific service or interaction requires.

  • Contact and account information: depending on the Service, this may include your name, email address, postal address, phone number, organization, and any password or account credentials you create.
  • Communications: the content of messages, support requests, and survey responses you send us.
  • Content you submit to AI features: any text, files, prompts, or other input you provide when using our AI-powered features. See How we use AI.

2.2 Information we collect automatically

  • Device and usage data: IP address, browser type and version, operating system, device identifiers, referring URL, pages viewed, time spent, click data, and approximate location derived from IP.
  • Cookies and similar technologies: see Cookies and tracking technologies.

2.3 Information from third parties

  • Authentication providers: we may offer the ability to sign in to certain Services using a third-party identity provider (such as Google, Microsoft, or a similar service). If you choose to sign in this way, we receive basic profile information from that provider consistent with the permissions you grant.
  • Analytics and marketing partners: aggregated reporting on how visitors interact with our Service.

3. Categories of personal information

The following table maps the information we collect to the statutory categories under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”). The same mapping satisfies disclosure requirements under other US state privacy laws.

  • Identifiers: name, email, postal address, IP address, account ID.
  • Customer records: billing details, contact records.
  • Commercial information: products or services purchased, considered, or used.
  • Internet or other electronic network activity: browsing history on our Service, interaction with ads, device data.
  • Geolocation data: approximate location derived from IP address. We do not collect precise GPS-level location.
  • Inferences: profile data we derive to understand preferences and predict interests.

We do not collect Sensitive Personal Information as defined by the CCPA.

4. How we use your information

We use personal information to:

  • provide, operate, maintain, and improve the Service;
  • create and manage accounts and authenticate users;
  • process transactions and send related confirmations;
  • communicate with you about the Service, including updates, security notices, and customer support;
  • send product and marketing communications: when you actively use one of our Services (such as JazzAI), we may send product updates, tips, and announcements related to that Service, with an unsubscribe link in every message; other marketing emails are sent only when you have opted in;
  • measure and analyze use of the Service, including with analytics partners;
  • protect against fraud, abuse, and security threats;
  • comply with legal obligations and enforce our terms.

Legal bases (EEA/UK users). Where the GDPR or UK GDPR applies, we rely on the following legal bases: performance of a contract, our legitimate interests, your consent (which you can withdraw at any time), and compliance with legal obligations.

5. How we use AI

Our Service includes features powered by artificial intelligence. This section explains what that means for your data.

5.1 AI subprocessors

We use the following third-party AI providers to power AI features. Each operates under a written data processing agreement and is contractually restricted from using your data for their own purposes outside the scope of our service.

5.2 What we send to AI providers

When you use an AI feature, the content you submit (your prompt, attached files, and relevant context) is sent to the applicable AI provider so the model can generate a response. We do not send your payment information, account password, or other credentials.

5.3 Training

We do not permit our AI subprocessors to use your inputs or outputs to train their general-purpose models. Our agreements with these providers prohibit such use.

5.4 Output retention

AI providers may retain your inputs and the resulting outputs for up to 30 days for abuse monitoring and service operation, after which they are deleted. See each provider’s policy linked above for details.

5.5 Automated decisions and human review

Our AI features assist you in producing content and analysis. They do not make consequential decisions about you (such as eligibility for credit, employment, insurance, housing, or legal status) without human review. If you believe an AI output has affected you and you would like a human to review it, contact us at the address in Contact us.

5.6 Sensitive content

Please do not submit sensitive personal information (such as government identifiers, health records, or financial account numbers) to AI features unless we have explicitly indicated the feature is designed to handle that category of data.

6. How we share information

We share personal information in the following situations:

  • Service providers: vendors who perform services on our behalf, including hosting, analytics, payment processing, AI infrastructure (see How we use AI), email delivery, customer support, and security. They are bound by contract to use the data only for the services they provide to us.
  • Affiliates: our corporate affiliates, under terms consistent with this policy.
  • Business partners: partners with whom we jointly offer products or services, where you have agreed to the joint offering.
  • Business transactions: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
  • Legal and safety: to comply with applicable law, respond to lawful requests from public authorities, enforce our agreements, protect our rights and property, and protect the safety of our users and the public.
  • With your direction: when you ask us to share information with a third party or post information publicly through the Service.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined by the CCPA and similar US state privacy laws. If our practices ever change, we will update this policy and provide an opt-out mechanism before the change takes effect.

7. Cookies and tracking technologies

We use cookies, web beacons, pixels, and similar technologies to operate the Service, remember your preferences, and measure how visitors use the Service.

7.1 Categories of cookies we use

  • Strictly necessary: required for the Service to function (authentication, security, load balancing). These cannot be turned off through our cookie controls.
  • Preferences: remember choices such as language and display settings.
  • Analytics: help us understand how visitors use the Service. We use Google Analytics 4 (GA4) for this purpose. See Google’s privacy policy.

7.2 Managing cookies

On the Maker Turtle site (makerturtle.com) and the Talking Tree Ventures site (talkingtreeventures.com), you can manage your cookie preferences through our cookie banner. On all of our sites, you can also use your browser settings (or, on mobile, your device settings) to manage cookies. Disabling cookies may affect parts of the Service that depend on them.

7.3 Do Not Track and Global Privacy Control

Because we do not sell or share personal information for cross-context behavioral advertising, Global Privacy Control (GPC) signals do not change how we handle your data. We honor the GPC signal as a clear opt-out. We do not currently respond to “Do Not Track” (DNT) browser signals because no consistent industry standard for DNT has emerged.

8. Your privacy choices

  • Marketing email: click the unsubscribe link in any marketing email to opt out.
  • Cookies: use our cookie banner (where available) or your browser settings. See Cookies and tracking technologies.
  • Global Privacy Control: we honor the GPC signal. See Section 7.3 for details.
  • Account data: sign in to your account to access, correct, or delete certain information directly. For anything you can’t change yourself, contact us using the details in Contact us.

9. Data retention

We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

The general retention periods we apply are:

  • Account data: for the life of the account, then up to 90 days after account closure.
  • Billing records: 7 years to comply with tax and accounting requirements.
  • Support communications: up to 3 years after the last interaction.
  • Marketing data: until you unsubscribe or for 2 years of inactivity, whichever comes first.
  • Web analytics: aggregated and retained for up to 26 months in raw form.
  • AI feature inputs and outputs: up to 30 days, matching the retention period applied by our AI subprocessors (see Section 5), after which they are deleted.

10. Data security

We use administrative, technical, and physical safeguards to protect personal information, including encryption in transit, access controls, logging, and vendor security review. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If we become aware of a security incident that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

11. International data transfers

We are based in the United States. When you use our Service from outside the United States, your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate. Data protection laws in those countries may differ from those in your country.

For transfers from the European Economic Area, the United Kingdom, and Switzerland, we rely on:

  • the EU-US Data Privacy Framework and the UK and Swiss extensions, where the recipient is certified;
  • the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, where applicable; and
  • other lawful transfer mechanisms permitted under the GDPR and UK GDPR.

You can request a copy of the safeguards we use by contacting us at the address below.

12. Children’s privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16 without verifiable parental consent, we will delete it.

If you are a parent or guardian and believe we have collected information about your child, please contact us using the details in Contact us.

13. Your rights

Depending on where you live, you may have some or all of the rights described below. To exercise any of these rights, see How to exercise your rights.

13.1 If you are in the European Economic Area, the United Kingdom, or Switzerland

Under the GDPR and UK GDPR, you have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request deletion of your data;
  • request restriction of processing;
  • object to processing based on legitimate interests, including direct marketing;
  • data portability for data you have provided to us;
  • withdraw consent at any time, without affecting the lawfulness of processing before withdrawal;
  • lodge a complaint with your supervisory authority (for the UK, the Information Commissioner’s Office; for EEA users, your local data protection authority).

13.2 If you are a California resident

Under the CCPA, as amended by the CPRA, you have the right to:

  • know what categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of recipients;
  • request deletion of personal information we have collected from you, subject to legal exceptions;
  • request correction of inaccurate personal information;
  • opt out of the sale or sharing of your personal information;
  • limit the use and disclosure of sensitive personal information to what is necessary to provide the Service;
  • not be discriminated against for exercising your rights.

You can also designate an authorized agent to make a request on your behalf, subject to our verification of the agent’s authority.

Shine the Light. California Civil Code Section 1798.83 allows California residents to request, once per year, information about our disclosure of personal information to third parties for their direct marketing purposes. Use the contact details in Contact us.

Minors. California Business and Professions Code Section 22581 lets registered California users under 18 request removal of content they have publicly posted. Use the contact details in Contact us and include the email address associated with your account.

13.3 If you live in another US state with a comprehensive privacy law

Residents of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states with comprehensive privacy laws have rights that include access, correction, deletion, portability, and opting out of targeted advertising, the sale of personal data, and certain profiling. The specific rights and any appeal mechanism depend on your state of residence. Contact us to exercise your rights and we will route your request accordingly.

13.4 If you are in Canada, Brazil, or another jurisdiction

If you are a resident of Canada (including under Quebec’s Law 25), Brazil (LGPD), or another jurisdiction with applicable data protection law, you may have rights similar to those described above. Contact us and we will work with you to fulfill applicable requests.

13.5 How to exercise your rights

To exercise any of these rights, email us at privacy@makerturtle.com.

We may ask you to verify your identity before responding. We aim to respond within the timeframes required by applicable law (typically 45 days under US state laws, with a possible extension, and one month under the GDPR and UK GDPR).

If we deny your request, we will explain why and, where applicable, how to appeal.

14. Automated decision-making

We do not use automated decision-making, including profiling, to make decisions that produce legal or similarly significant effects about you without human involvement. Where the GDPR applies, you have the right not to be subject to such decisions, the right to express your point of view, and the right to contest the decision.

15. Third-party links

Our Service may contain links to other websites and services we do not operate. We are not responsible for their content or privacy practices. We encourage you to review the privacy policy of every site you visit.

16. Changes to this policy

We may update this policy from time to time. When we make material changes, we will notify you by email or by a prominent notice in the Service before the change takes effect and update the “Last updated” date and version above. We encourage you to review this policy periodically.

17. Contact us

If you have questions about this policy or our privacy practices, contact us:

This policy is hosted at makerturtle.com and applies to the Maker Turtle, JazzAI, and Talking Tree Ventures Services. The JazzAI and Talking Tree Ventures sites link to this policy as their privacy policy.