Coffee Shop IT
A practical analogy for operating your IT function "like a business", with emphasis on design, usability, sustainability, and rigor. Think of your team as the boutique consulting firm that it really can be. The real payoff comes when you focusing on the built-in advantages of the internal team ...
Why Corporate IT Fails when Competing with Consumer Tech … and How to Change the Game
There is a fundamental difference in the level of innovation and design for internal "enterprise" technologists vs. external product developers. Internal teams are rewarded for getting work completed, while external folks win when their work is actually put to use. What are some ways to change that dynamic, and improve the work of internal teams?
Four Required Behavior Changes for Enterprise Social Media
Can Social Media technologies and practices translate well into your organization? Think differently about these four behaviors inside your teams - the right changes will drive the benefits.
Marketing and IT Get Together: The Elephants in the Room
Marketing and IT may have strong opinions about each other - but there is value in understanding each other's point of view. Here are a number of hard truths that Marketing and IT have to realize and come together on.
Empathy Skills for the Transformational Leader
A real-life journey of self-discovery that gave me insight to the impact of transformational change to the organization. Get out of your comfort zone once in a while, to have meaningful empathy with the team you are trying to change.
The Five Core Components of a Great Digital Business
When transforming into a Digital Business, stay away from technology specifics and concerns about control. Focus on identifying the critical areas of your business that can and should leverage connection, collaboration, and intelligence. (First in a series)
The Iron Triangle – Quality is a Feature that We Choose to Omit from Projects
Project managers must communicate the trade-off between additional functionality and the time required to fully test the work. Don't assume testing will be completed - it's something that takes time!
The Magic In the Middle – Practical Tactics for Digital Success
Most projects would be considered a failure if they only got 20% of their promised value. Then again, no one expects 100% success - some folks will never make the change. Is there a middle ground? Absolutely! Read on for practical pointers and targets to focus on - with examples of unexpected benefits.
Who Should Own Digital Strategy?
It really doesn’t matter which functional area leads your Digital Transformation – as long as they realize that the role needs to understand this critical list of skills and experiences.
Change Your Definition of Success for Breakthrough Results
Focus on a better definition of Success - one that delivers results. Quantifiable change, improved operations, smarter people, profitable top line growth - there is a big difference between deliverables and meaningful results.
A Framework for Starting the Internet of Things Conversation
Accelerate your IoT exploration with this simple framework for explaining the building blocks of IoT solutions; target the areas that present the biggest unknowns.
An Enlightened Approach for the Central vs. Decentral IT Debate
Making the organizational design decision for where digital resources are deployed? Do focus on where the impact is best aligned with your mission and objectives; don’t fixate on controlling resources.