IT and the Business are Closer Than You Think

A few passing observations from the last few months; contrary to what many (IT/business) folks believe, they are just as good or just as bad in managing processes and projects as their counterparts in (business/IT). Problem Resolution is Everybody's Problem A few weeks ago I was discussing issues that came up with one of our systems, and the team was a bit dismayed that the user community was still finding errors (we should be trapping for that stuff!) I pointed…

Data Visualization: ‘Life’ of Open Source Projects

Part of the "art" of communicating IT and business abstractions - technical challenges, project roadmaps, budget performance, customer relationships, IT effectiveness - is landing on the right visualization. A picture tells a thousand words, and if you can draw the picture well, your target audience will grasp these concepts quickly, and (potentially) get insights that were otherwise difficult to attain. I have a large backlog of web links to point to, posts to write that I'll probably start cutting into,…

More On Executives (are Smarter than You Think; the 5 Biggest Misconceptions)

A recent post got a surprising amount of feedback - at least, different feedback than my other stuff. No flames, just folks agreeing with the ideas and wanting to engage in more direct conversation (phone calls, as opposed to blog comments or email - interesting ...) I've noted that people like to second-guess and/or heap scorn upon their executive management team, seeing them as disconnected, clueless, and capable of speed without forethought. However, my experience tells me these attitudes are…

Opportunistic Insights from the RSS Stream

I've written about using RSS for internal as well as external information sources. This past week, I found a couple of interesting tidbits in my feed reader (behind the firewall) ... Eyes on the Skies: It's that time of year again; oil price volatility will continue if any big storms create problems for refineries in the Gulf - something new to keep an eye on. Never fear - our friends at NOAA kindly put out an RSS feed for storm…

Can you, should you, bother Executives with The Details?

In a recent post on Thinking Faster, Phillips expresses concern about the apparent propensity for project sponsors to skim over the details and jump to quick answers. He's talking about [what I believe is] a peer relationship, when external expertise is brought in to develop the solution that they (the sponsors) are responsible for "owning" (vision, design, execution, and ongoing support). I've seen the same sort of thing in multiple organizations, especially when talking with executives about projects and initiatives…

Politically Correct Euphemisms in IT – Translated!

26 May, 2008
Communication
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I recently attended a professional seminar, and noticed a propensity for politically correct euphemisms to describe life in corporate IT. This was a typical group of IT professionals, representing a variety of companies - small and large, public and private. As with most group meetings, we started with a trip around the table; quick introductions, plus some highlights of "what's hot" for IT these days. The careful language wouldn't fool the experienced; however, a casual listener might see the knowing…

When is a project a Project? How to prevent the buildup of backlogged requests

I just wrote something up (internal wiki) that I thought was common knowledge, but I think it's one of those soft-skills things that makes total sense once you hear about it - but somebody needs to tell you. I think of one of the reasons that IT (at times) intimidates the business - or why IT gets the cold shoulder when it comes to process improvement efforts - is that we can get a bit too wrapped up in the…

Home Development Workstation – Part 3

See also ... Home Development Workstation - Part 1 Home Development Workstation - Part 2 Ok, here's where we put the rest of these boxes, switches, wires, and other assorted doo dads in their place. Again, the witty reader will note that I am following along with Jeff Atwood's Build a PC posts from last summer, just adding some color commentary and my own personal notes. Hard Drives, Optical Drives When disassembling the case, I found one of the silicon…

Home Development Workstation – Part 2

See also ... Home Development Workstation - Part 1 If You Build It ... For starters, I give major props to Jeff Atwood's series on building a PC, because the step-by-step assembly notes, and the overriding "calm down, it's like Legos!" tone ... all very comforting. I tend to be a "ready, fire, aim" kinda guy on my home technology projects, so a little common sense around the electrical equipment is always good. I won't replicate all of his build-in-process…

Home Development Workstation – Part 1

Why I think that every techie should go through the experience of building up a desktop workstation from the ground level. Maybe it's because I date back to the days of the PC XT, when computer support duties regularly had us tearing down cases, changing jumper settings and plugging in individual chips for memory expansions. Mainstream p0wnership of the desktop's guts may also be a dying art form (notwithstanding) - in the days of ubiquitous WiFi, shrinking notebooks, Blackberries and…