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Real Business Users and SharePoint

Introducing buzzword-compliant technology like a wiki, or integrated collaboration spaces like SharePoint, will typically go well with a motivated audience like your internal IT department. But if you really want…

News for Wombats: Taming Unreasonable Requirements

I've heard from a couple of friends about some "classic" project requests - dilemmas they have recently faced. These unreasonable requests can be turned into something achievable and, potentially, more…

Where to Start? (1 of 2) Process and Procedure

If you need a one-slide, three-bullet, PowerPoint special for describing the basic tactics for "How to Achieve Operational Excellence", try these: Process and Procedures Metrics and Measurements Continuous Improvement The…

IT and the Business are Closer Than You Think

A few passing observations from the last few months; contrary to what many (IT/business) folks believe, they are just as good or just as bad in managing processes and projects…