IoT Field Notes: Listening to the Voice of the Customer
Introducing new ways of thinking about Digital Products; true stories "from the field" of building Proof of Concept systems to get the Voice of the Customer.
Introducing new ways of thinking about Digital Products; true stories "from the field" of building Proof of Concept systems to get the Voice of the Customer.
Tech folks in your organization may be overcomplicating and/or underestimating some of the aspects of "the Cloud". This enabling technology has some fairly important new features and capabilities that you need to understand more fully.
Product teams that are exploring the possibility of smart, connected products fall into one of five different groups; this article will help you understand how to take the next step with each.
Why aren't we moving faster? This story of a quick, simple back-of-envelope calculation that showed the large potential of a new product idea really got the team to think.
This article describes a powerful risk reduction tactic for large, complex projects - illustrated with a practical example of success.
A simple but comprehensive method for defining your budget - gives a complete picture of all the costs, reduces risk by minimizing the unknown, and makes it easier to compare alternatives.
The next big-impact advance in Information Technology will be Artificial Intelligence. In this article we lay out the simple case and detail the impact it will have on your business.
I was sent a link to this video from a friend at Gartner, after our conversations last month at Symposium. It's a great topic - the Internet of Things on Formula 1 race cars - sexy stuff, and van Manen's statistics really boggle the mind. Check it out - there are a number of specific things to listen for ... [ted id=1802] Just a few thoughts ... The idea of continuous improvement is heavily baked in to the motor racing…
A core truth about "digital business": we will only really succeed by understanding how to connect with people.
A real-life journey of self-discovery that gave me insight to the impact of transformational change to the organization. Get out of your comfort zone once in a while, to have meaningful empathy with the team you are trying to change.