Finally! Relevant Applications for YouTube and Twitter in the Enterprise!

11 July, 2008
Supply Chain
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If you are involved with manufacturing these days, you've no doubt heard about Lean Manufacturing. I'll not go deep into this area here, but one fascinating (for me) aspect is the thread (in some quarters) that ERP and computer systems are the enemy of Lean. On the whole, I don't disagree - process improvement, kanbans, and attacking muda are typically very physical exercises; roaming the floor, walking through the processes (gemba walks), reorganizing workspaces for flow, designing and simplifying standard…

No Silver Bullet for Group Collaboration over Distance?

Lots of organizations have to deal with the challenge of implementing standard work and best practices over physical distances. With sales offices, distribution centers, and manufacturing locations scattered across the country, what's the best way to get people who know their stuff to collaborate on process improvement - and then take that knowledge back to their home office? While wrestling with this challenge, one executive I know preemptively ruled out videoconferencing. It's a common suggestion, but the general feeling was…

Alternative KM Tools (3 of 3)

In my first two posts about alternative KM tools I wrote about audio - digital voice recorders and voice-recognition software. One could consider this "old-school" technology, because the stuff has been around for a long time. Another technology that's been around for a long time is PC-based video - around, but possibly not as accessible as it is now. YouTube and the various Internet video sites are a relatively new phenomenon, mostly because breakthroughs and video technology that reduces file size…

Alternative KM Tools (1 of 3)

This will be the first in a series of posts about Knowledge Management (KM) tools that are a bit different than traditional documents, presentations, and diagrams. I'm not talking about mind mapping, wikis, and other web 2.0 tools currently in vogue; these "alternative tools" have been around for a while, but I've only just started using them, with great success. Actually, it's not as much about new tools at it as it is about new media; I am specifically thinking…