Driving Participation and Contributions on Internal Blogs and Wikis

It's much easier to install the software than it is to get participation ... you need to put some thought into the why? and the who? ... Why are we doing this? Jack Vinson posted this list from C.G Lynch (CIO.com): Seven Reasons for Your Company to Start an Internal Blog Your enterprise e-mail applications are not easy to search - access to "buried in a colleague’s inbox" Your e-mail is lost in the eye of the "cc storm" -…

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More Challenges for Applying Web 2.0 inside the Firewall

After my last post ... more experiences at work, and observations in the trades and other blogs, regarding Web 2.0 tools for use in business ... Improving Knowledge Capture is Half the Battle In last week's Information Week magazine, the story of Procter & Gamble's push towards collaboration - the tools can meet some resistance. A critical quote: We consistently hear that information posted to the intranet is incremental work. Similarly, in my organization, I have folks continuing to send…

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What’s the Difference between Announcements, Blogs, Discussions, Wikis?

Alternate Title: Battling Collaboration Memes As mentioned previously, we are trying out SharePoint where I work, and I'm finding it interesting, maintaing 3+ blogs, including this one. Actually, the focus of the internal stuff is quite different, as Dennis McDonald and others have been noting. Lot's of details and stories to write about, but one key learning we've captured recently ... With the SharePoint toolset, we can set up Announcements, Blogs, Discussion Forums (Fora?), and Wikis - sometimes all on…

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Do blogs fit in the enterprise? Specific examples (WIIFMs) …

Vinson points out a post from Lee, asking if blogs have a place in the enterprise. Jack's response is interesting, diving into a better way to understand what a blog could be, and the potential for connections. Adventures In Knowledge also chimed in, with a defense of the power of connections. Good stuff, and I tend to agree ... but it's all conceptual, and doesn't resonate with folks who are change-resistant. As my IT organization moves inexorably to a new…

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More on (sic) experience with wikis

no, that's not a typo ... Preamble: This starts out sounding like a diary entry, but some interesting wiki-focused observations are found below - including metrics! Catching up on old items in my feed reader: Back in November, TechCrunch had an item on AboutUs, which at first glance looked at little self-referential, a web site on web sites. Digging in a bit more - we find it's a wiki about web sites, which is still seemed a tiny bit redundant,…

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The Law of Large Numbers – or, why Enterprise Wikis are Fundamentally Challenged

Some will be taken a bit by surprise to read the title of this post; we have implemented a wiki in our group at work, and I have the evangelist role in promoting the tool. Still, a recent "event" brought home the fact that wikis are not the silver bullets that some breathless articles may make them out to be. To be fair, Hickins' article does call out the "law of large numbers", although the idea is buried in the…

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