Talking about CyberSecurity with the Board of Directors
Practical, tested suggestions and approaches that will help translate cybersecurity technology and process to concepts that will resonate with the Board.
Marketing and IT Get Together: The Elephants in the Room
Marketing and IT may have strong opinions about each other - but there is value in understanding each other's point of view. Here are a number of hard truths that Marketing and IT have to realize and come together on.
IBM Marketing Message Muddle
Just an observation from the past week; I had a meeting with an IBM Sales Team, reviewing a range of products as they work to understand where IBM might help my business. I appreciate the fact that IBM has a wide selection of offerings, and we were doing an OK job of reviewing various families / groups of products ... until we got to something labeled Smarter Cities. This one piqued my interest - something potentially related to the products…
Structured Process Improvement for Unstructured Processes
Have you ever waded into a process improvement project that had trouble finding a place to start? Consider, for example, a strategic sales team (for RevCo, famous maker of Widgets), working their established product families to generate breakout new customers and revenues. They've implemented a CRM system, but are having problems getting adoption and seeing benefits. The difficulty, of course, is that they have not changed their marketing strategies, and can't see beyond "automating our current process" as a measure…
Where does Innovation come from?
Like most organizations, we are talking a lot internally about Innovation - the Great Ideas that will transform the company and deliver top-line revenue and high-value earnings growth. The trick, of course, if figuring out how to make that Innovation happen - as if you could plan it out in advance, on schedule to make your quarter-end. It's not that easy - but then again, maybe it's not that hard. Check out this video from Steven Johnson - another terrific…
PacMan at MoMA – Interaction Design
One of the benefits of ditching cable and going to internet streaming TV is that I'm watching more TED talks for a mental stretch break. True, I'm missing half of the Stanley Cup playoffs, but I catch stuff like this from Paola Antonelli, on bringing video games to New York's Museum of Modern Art ... [ted id=1752] It caught my attention because it's all about the importance of Design, and specifically Interaction Design. Antonelli moved from architecture to a focus…
SQDC for Enterprise IT – Cost, Next Steps
First in a series of posts on presenting a summarized view of Corporate IT using SQDC-style KPIs - a Lean Management-inspired way of speaking in a language your Manufacturing Operations teams will understand.
SQDC for Enterprise IT – Quality, Delivery
One of a series of posts on presenting a summarized view of Corporate IT using SQDC-style KPIs - a Lean Management-inspired way of speaking in a language your Manufacturing Operations teams will understand.
SQDC for Enterprise IT – Introduction, Safety
First in a series of posts on presenting a summarized view of Corporate IT using SQDC-style KPIs - a Lean Management-inspired way of speaking in a language your Manufacturing Operations teams will understand.
A Practical Reason for Moving Beyond Smart Part Numbers
During a process review session this week, I got involved in a terrific conversation about Smart Part Numbers. You know what I'm talking about - those cryptic SKU identifiers so popular with the folks in the warehouse, on the shop floor, in production planning. There is logic and structure to the characters and the numbers, structure that codes identification and classification details onto those bin labels. We are having problems with item WC1-644-A019910 Oh, that's because the trim press is…