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The SMB Business Case for Cloud

Few cloud computing vendors are able to produce a plausible cost model with any level of detail. All of your SMB customers are asking the same question, so why don't you have a simple, clear, canned answer? In the absence of a vendor model, this article will help you quickly work up the big chunks of the opportunity in short order.

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More Thoughts on Why Techs Don’t Like Documentation

A few years ago, I was interviewing candidates for a systems analyst job, and trotted out one of my standard questions: Tell me something you have done that you are proud of. This particular developer called out her source code annotations (comments), and was rather specific about her own comment quality standards. But when I asked her if she likes to write documentation, she was quite hesitant - and that surprised me a bit, made me think. What's the difference…

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Who is Using the System? Tracking in the Enterprise

For years, web sites have been measured - and valued - by user traffic. Who is looking at this site? When are they coming, and how long are they staying? Driven by the advertising business model that values "impressions", web analytics have evolved in a number of ways; the interest has shifted from Passive to Active. Advertisers want to know who is clicking, selecting, comparing, buying, and abandoning. Games track Daily Average Users, Social Networks quantify contributions and visualize connections,…

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New Way of Working Part 1 – and an Interesting New Direction

Sure, I've been mobile for some time, but it's late spring in Chicago, and after such a hard winter, I am trying to take better advantage of the balmy weather and these newfangled mobile devices to get work done in alternative places, using alternative methods. The work is a bit different as well; I'm taking a hard run at some "digital strategy" topics, and forcibly breaking away from the manic focus on cost and productivity. Well, maybe "manic" is a…

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