Digital Business and Your Team: Talent and Engagement
To truly excel in a digital business, your internal Team must be present, participating, and truly engaged. This important component of your Great Digital Business will be a big differentiator.
Digital Business and Data: The Critical Connective Tissue
What makes Data an especially difficult – and valuable – component of your Great Digital Business? Here’s a hint: don't leave data management solely in the hands of your tech teams in IT, Finance, and Marketing - the big payoffs will come when you involve Human Resources. (Part of a series)
Digital Business and Products: Changing the Game in a Big Way
The changing nature of 'product' is disrupting industry in completely different ways than innovations from the past. This component of your Great Digital Business is often the catalyst - and here are some ways to think how it will connect with other Digital efforts in your business. (Part of a series)
Digital Business and Customer Relationships: Big Value in Tight Connections
The best companies are radically focused on a great customer experience. As your customer base shifts to a digital, mobile mindset, Customer Relationships needs to be part of your Great Digital Business. (Part of a series)
Digital Business and Internal Operations: Treasure in the Foundation
A great place to start your digital journey - leveraging the skills, knowledge, and understanding of the information and technology that drives your internal operations. This is the first component of a Great Digital Business. (Part of a series)
The Five Core Components of a Great Digital Business
When transforming into a Digital Business, stay away from technology specifics and concerns about control. Focus on identifying the critical areas of your business that can and should leverage connection, collaboration, and intelligence. (First in a series)
May you live in interesting times …
(mythical Chinese curse) We truly do live in interesting times; world, political, and economic events over the past days, weeks, and months have impacted us all. Some may see these as exciting and positive - others see fear, uncertainty, and doubt. But it is no doubt interesting. Truth be told, in our world of Information and Technology, there is a similar high level of "interesting things" happening; mega-shifts that impact peoples' lives and livelihood, due to advances in technical capabilities:…
IoT Field Notes: Whose Cloud is it Anyway? (part 2)
To understand who should take a leadership role in defining and building an ecosystem of data for your products, understand the roles in the Value Chain.
IoT Field Notes: Whose Cloud is it Anyway? (part 1)
Who should take the leadership and ownership role for defining your "ecosystem of data"? This simple story illustrates the challenge for complex value chains.
IoT Field Notes: How to Identify Customer Value (Original)
A practical method for zeroing in on where value is created by digital products and services; it depends a lot on the Value Chain (how products eventually get to the End Customer).