Even in the overhyped world of technology, these non-technical issues (resources, cost, time, priorities) are often the root cause of project difficulty and failure. Talking things out up front can save a lot of headaches and disappointment later.
Part of my job consists of working with General Managers & Managing Directors, talking about process and technology projects, and how we might leverage internal and external resources. I am no longer surprised that external consulting groups get more of the interesting and exciting projects - internal IT is often challenged by a lack of "latest and greatest" tech skills (in support of a modern digital strategy), available cycles (to take on the extra work), or communication & marketing skills…
Years ago, an avid golfer told me about his long-time buddies who, after a few years of playing together, found themselves getting into arguments during play. Through high-school and college, they had been fairly competitive and loved a friendly wager, but they got better as they got older. The money started getting serious - and the squabbles took away from the fun. So they adopted a new Guiding Principle, and began to play strictly according to the USGA Rules of…
I'm working this holiday week to get the majority of the written work completed for my 2013 Performance Reviews; I realize it's something that folks do not enjoy doing, but I see it as an incredibly important effort. I like to think my organization and I are doing a fairly good job of communicating on a regular basis, but the structure and the formality of the annual Review process ensures that we are "on the same page" regarding the critical…
When I see folks working hard at a repetitive task, using technology tools like spreadsheets, databases, and other "productivity" tools in a less-than-optimal way, I like to call them out as not being lazy enough. That always gets their attention - it's a bit counter-intuitive, as they masterfully fly over the keyboard to tweak the data, move the files, look up the information, or clear the inbox in the shortest time possible. I think that we should be "lazier" by…
[Records Retention refers to] the practice of maintaining records for an organization from the time they are created to the time of their disposal. (source: Wikipedia) That last bit is the tricky part; every day at most corporations eMails, spreadsheets, and presentations (collectively: “stuff”) are created, shared, and printed – along with all of the financial and transactional records issuing from the various ERP / accounting systems. Creating stuff is easy – but are we rigorous enough in the “end…
Practical, tested suggestions and approaches that will help translate cybersecurity technology and process to concepts that will resonate with the Board.
Marketing and IT may have strong opinions about each other - but there is value in understanding each other's point of view. Here are a number of hard truths that Marketing and IT have to realize and come together on.
Just an observation from the past week; I had a meeting with an IBM Sales Team, reviewing a range of products as they work to understand where IBM might help my business. I appreciate the fact that IBM has a wide selection of offerings, and we were doing an OK job of reviewing various families / groups of products ... until we got to something labeled Smarter Cities. This one piqued my interest - something potentially related to the products…
When considering SaaS and Cloud solutions, you need to anticipate and acknowledge this important difference from on-premise systems; your ability to manage cost may be severely reduced.