Industrial B2B companies know more about their customers than Amazon ever could - what they manufacture, how their production runs, when equipment needs service. The problem? That intelligence is trapped in systems designed to process transactions, not generate insights.
Roughly every 20 years, a technology wave reshapes business. ERP automated operations (1960s-1980s). The Internet connected customers (2000s). IoT enabled smart products (2010s). AI is the fourth wave - transforming how expertise flows through teams. Unlike previous waves, AI disrupts knowledge hierarchies and challenges who controls information in your organization. Understanding this pattern reveals why AI implementation requires organizational change, not just technology deployment.
70-80% of digital transformations fail. Not because the technology doesn't work, but because the pieces never connect. The 5 Building Blocks is a digital transformation framework that shows you where AI actually creates value - and why it's all about how information flows.
AI hasn't solved the decades-old knowledge management problem. It's just changed which skills matter. Learn why capturing organizational knowledge is still the hardest challenge, and discover the three critical capabilities your team needs to succeed in the AI era.
How an AI-driven business transforms customer relationships from simple CRM systems into intelligent connection engines that predict needs, personalize experiences, and create exponential value at the intersection of human insight and machine capability.
Discover how AI and automation transform your entire value chain - from R&D to customer service - into a competitive advantage. Learn practical strategies for building operational excellence that drives growth and positions your business for the AI-driven future.
An addition to the original Five Accelerators for Corporate Innovation. Gen AI is a resource for acceleration and automation, augmenting the skills and work of smart people who are creative, curious, and willing to experiment with new tools as technology advances.
An update to the original Seven Links in the Data Value Chain. Gen AI is a resource for acceleration and automation, augmenting the skills and work of smart people who are creative, curious, and willing to experiment with new tools as technology advances.
If the right document, report, presentation is difficult to locate, and people can't find it to use it - it might as well not exist. This article looks at multiple ways to overcome this challenge to facilitate corporate innovation.
How do you connect Technical Debt with a Range Rover? A lesson in technology leadership; discover how balancing innovation with practicality in technology can lead to effective leadership and agile business solutions.