The best companies are radically focused on a great customer experience. As your customer base shifts to a digital, mobile mindset, Customer Relationships needs to be part of your Great Digital Business. (Part of a series)
Change is a natural part of the Digital Transformation process and nothing to worry about – as long as you don’t get too caught up in the drama of your Preferred Point of View.
Nope - not a typo! When I speak to groups about Smart Connected Products, I specifically call out the use of the term from Porter's HBR articles in 2015. We…
The humble Whiteboard is an import element for capturing product design ideas quickly, organically, naturally. In this article, a few true-life stories, and observations on how the wide-open medium drives flexible creativity.
Many businesses are digital already; it's sometimes called "shadow IT", but if you really open your eyes, it's out in the open, for all to see. Can you pivot to take advantage of it? It's a leadership challenge, and a great opportunity.
Additive Manufacturing faces slow adoption in most industrial companies due to material costs - and the challenge for designers to think differently about what was previously impossible.
When introducing IoT ideas to your markets, you may be disrupting more than you think! Some specific examples and caveats ...
Keep searching, even when you think the problem is impossible - and don't be surprised when you find prior art. A story of discovery - panning for gold, right under your nose.
What is the minimum amount of functionality required to engage with your target audience, and get folks to understand the vision? MVP-thinking focuses your effort on the minimum amount of work required - check out this video for more!
Three more types of tech challenges that come up in conversations about Smart, Connected Products. The details are interesting, but the higher-level insights are very informative.