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Capturing Knowledge

Collaboration creates real value, but the technology platform is not the “magic” – it’s the creation (and maintenance) of the content itself. This series drills into the requirements for effective knowledge capture – and how they translate into value.

Capturing Knowledge: A “New” Critical Requirement for Business Projects

  • 20 May, 2010
  • James MacLennan
  • Knowledge Management, Skills Development and Training
  • 0 Comments
As we dive into questions like “how do I get information required to run my business?”, we inevitably get to capturing knowledge and passing it along. Why is this so difficult? We are thinking backwards ... (First in a series)
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Capturing Knowledge, and Making in Findable

  • 25 May, 2010
  • James MacLennan
  • Knowledge Management, Skills Development and Training
  • 1 Comment
If the training material is difficult to locate, and people can't find it to use it - it might as well not exist. This article looks at multiple ways to overcome this challenge. (Part of a series)
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Capturing Knowledge, and Making it Transferable

  • 13 June, 2010
  • James MacLennan
  • Skills Development and Training
  • 0 Comments
If a knowledgeable trainer is not available, and the training material does not "stand on it's own" - it might as well not exist. This article covers ideas on improving the state of your art. (Part of a series)
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Calculating the Cost Savings of Effective Training Material

  • 20 June, 2010
  • James MacLennan
  • Business Value of IT, Skills Development and Training
  • 0 Comments
How can I go from "obvious idea" to tangible business ROI? Read on for some specific ideas on making the soft stuff worth your time. (Part of a series)
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