Collaboration creates real value, but the technology platform is not the “magic” – it’s the creation (and maintenance) of the content itself. This series drills into the requirements for effective knowledge capture – and how they translate into value.
If a knowledgeable trainer is not available, and the training material does not "stand on it's own" - it might as well not exist. This article covers ideas on improving the state of your art. (Part of a series)