Three Best TLAs of all time, the hegemony of Excel, and the Intuitive Front End

Everybody jokes about TLAs and the proliferation of consultant-speak. My favorites to date include: SPOC - Single Point of Contact: During integration meetings between two merging IT organizations, SPOCs were identified as the key connection points between groups. Panders to the trekkies, but sticks in your mind. WOMP - What's On My Plate: The name of a report we developed in a PMO, listing issues assigned, projects being managed, open programming requests, etc. - one page per person. The WOMP…

Guidelines for Success with your Skunk Works project

I've been hearing the term skunk works a lot lately, in reference to off-plan projects that are moving forward in all that "free time" people have in the IT department. Sometimes the term sounds slightly perjorative, but I like it when a project I am involved with is referred to in this way. The term's origin is well documented, no need to repeat it here. The Lockheed Martin folks made it famous, when referring to technology projects "on the edge"…

Wading into a Project In Progress

This week I had to wade into the depths of a Large Project; well, actually a component of a Large Project, that was struggling a bit to find a path through the forest. Not my first time, certainly not my last, and (believe it or not) usually a pretty good time! <aside> Ok, by "large" I mean "amazingly high profile, visible to Upper Management, involving Lots of Talented, Busy People" </aside> <aside> Ok, by "Talented" I mean "terrific at their…

Answering questions with questions is a quick path towards irrelevance

Why do some folks insist on answering questions with questions? Or, answering questions with roadblocks? It's not surprising when you hear IT complain about their inability to connect with the business, of not being included, etc. - and then demonstrate a style of investigation / requirements gathering / support / feedback that is a bit antagonistic. Business: How long would it take you to do X? IT: Why X? Why not Y? ... or IT: Why X? What are the…

How Fun – Timesheets

In the early part of the year, we tracked our time as a group using timesheets. We don't use these to justify our payroll or anything, just an exercise to validate that we were properly apportioning our time across multiple demands. Also, we wanted to help explain why it takes more than one week of calendar time to complete one week of effort time. As I was scanning old emails, I came across the summary / findings note that I…