Alternative KM Tools (2 of 3)

In my first post about alternative KM tools, I wrote about audio files, and my new productivity enhancer - the digital voice recorder. One thing I noticed when replaying these sessions and capturing the notes; since I could cue and review all parts of the conversations, I was taking more notes than I used to (when working from handwritten notes and memory). The added accuracy and completeness of my notes was a mixed blessing; it was taking longer and longer to…

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Aggravating Vendor Behavior – Ever Heard of CRM?

I got a call a few weeks ago that put me in a slightly cranky, slightly bemused mood. This is not a recent phenomenon - it has happened at every company in my career. A few of the big-name vendors (including IBM, Oracle, SAP, Microsoft, HP, and others) have no problem peppering different people in a company with requests for basic information (What systems are your running? Do you have a general ledger system? Do you use computers? Do you…

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Thoughts on Why Tech Folks Need to Sweat the Administrivia Details

As I've noted in the past, it really helps to understand the techies' way of thinking, especially when trying to get work done on tasks that are decidedly non-technical. Here's two more recent stories from work, both hinging on the common desire to just "git'er done". Why do we waste time removing obsolete code? Just hide the menu option ... A few months ago, we had a task to decommission a chunk of code that was calculating some elapsed time information…

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Five Key Skills for Successful Project Managers

Just a quick post this evening, capturing some thoughts that have been forming over the past week or so. When evaluating people for a role as project lead or project manager (PM), what exactly does one look for? I suppose many will point to PMI certifications, adherence to principles in the PMBOK, "excellent communication skills", and multiple, complex, high-profile, high-quality projects under their belt. But what about the intangibles - the stuff you can't really learn from a book? I…

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Marketing a Startup Business (2 of 3)

author's note: 2nd of 3 parts of an essay first published in 2000. Check out part 1 here ... jpm Starting in the Middle To get moving on step 1 – capturing the “vision” – we’ll start in the middle with the executive summary. This presentation will help gather the relevant “what”, “why”, and “how”, without going into too much detail or oversimplifying. A little structure now will allow you to quickly summarize the salient points into your elevator speech.…

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Marketing a Startup Business (1 of 3)

author's note: I was recently asked about this essay, first published in 2000, so I thought I'd trot it back out as a series of posts. Written near the end of the dot-com boom, it still has some resonance, even with internal IT projects ... jpm Congratulations! Getting that terrific startup idea that has real business potential can be the easiest and the hardest part of going entrepreneurial. It’s fun to bat about ideas, look into new and exciting technologies,…

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Hidden Gold in Automating Recurring Processes

Here's a typical IT scenario: each quarter, you need to check audit user access to a critical application. Your internal security standards require that you revoke access for those who haven't been on the system for over 90 days. I've seen this before, and the process (at the time) had many challenges: It's manual; we did a quick-and-dirty set of steps years ago to cover the minimum requirements, that involves extracts from application logs, file transfers MS Access and MS…

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Five Under-Emphasized PowerPoint Best Practices

Catching up on old links that I wanted to comment on - here is a selection regarding some PowerPoint best practices, including five of my personal favorites that I don't often see in those ubiquitous articles / postings detailing the Secrets of Presentation Success ... Under-Emphasized PowerPoint Best Practices Never Embed Objects: I grew to dislike embedded objects years ago, when computers could barely handle the launch of an Excel instance from within Word, or Visio from within PowerPoint. This…

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Twitter

Twitter was an interesting phenomenon last week - an amazing number of blog posts, news stories, and mashups. Curiosity got the best of me; I tried it myself - and I still don't get what the attraction or the applicability is ... Instant Messaging for your Every Move Simply put, Twitter lets you broadcast IMs to anyone who cares to listen. Since the messages are short, the content is often amazingly trite - like the typical IM exchange, a bit…

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Excel vs. RDBMS: Choosing the Technology, Winning the Arguments

Businesses large and small, private and public, for-profit and not, commonly control critical business processes using the EIE platform (which means Everything in Excel - always good for a laugh in your next PowerPoint - jpmacl). Folks in the business get used to the power and control they have with spreadsheets, and who can blame them? Excel is … … fast and flexible … easy to learn Everybody has a copy I don't have to go through IT Remember, most…

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