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How May I Help You? Four Ways IT Can Deliver Value

Classic lament of IT - I just want get involved, be part of the conversation - I want a seat at the table. Classic lament of everyone else - How can IT deliver value to the business? It sounds like two people reaching for each other - but in the dark. They want to connect, but they don't know how. The problem, of course, is that many - from IT and other areas of the business - default to the…

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Opportunity within End-Of-Year Performance Reviews

I'm working this holiday week to get the majority of the written work completed for my 2013 Performance Reviews; I realize it's something that folks do not enjoy doing, but I see it as an incredibly important effort. I like to think my organization and I are doing a fairly good job of communicating on a regular basis, but the structure and the formality of the annual Review process ensures that we are "on the same page" regarding the critical…

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Bootstrap Market Research: Records Retention for Industrial Manufacturers

[Records Retention refers to] the practice of maintaining records for an organization from the time they are created to the time of their disposal. (source: Wikipedia) That last bit is the tricky part; every day at most corporations eMails, spreadsheets, and presentations (collectively: “stuff”) are created, shared, and printed – along with all of the financial and transactional records issuing from the various ERP / accounting systems. Creating stuff is easy – but are we rigorous enough in the “end…

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IBM Marketing Message Muddle

Just an observation from the past week; I had a meeting with an IBM Sales Team, reviewing a range of products as they work to understand where IBM might help my business. I appreciate the fact that IBM has a wide selection of offerings, and we were doing an OK job of reviewing various families / groups of products ... until we got to something labeled Smarter Cities. This one piqued my interest - something potentially related to the products…

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Where does Innovation come from?

Like most organizations, we are talking a lot internally about Innovation - the Great Ideas that will transform the company and deliver top-line revenue and high-value earnings growth. The trick, of course, if figuring out how to make that Innovation happen - as if you could plan it out in advance, on schedule to make your quarter-end. It's not that easy - but then again, maybe it's not that hard. Check out this video from Steven Johnson - another terrific…

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PacMan at MoMA – Interaction Design

One of the benefits of ditching cable and going to internet streaming TV is that I'm watching more TED talks for a mental stretch break. True, I'm missing half of the Stanley Cup playoffs, but I catch stuff like this from Paola Antonelli, on bringing video games to New York's Museum of Modern Art ... [ted id=1752] It caught my attention because it's all about the importance of Design, and specifically Interaction Design. Antonelli moved from architecture to a focus…

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