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Developing an IT Strategy: Approach

Previously: Timing The new year approaches, and most IT groups aspire to start out with a completed IT Budget, derived from a well thought out set of short-term Objectives, that align with an IT Strategy - that itself aligns with the overall Corporate Strategy. If your timing is a bit off, and you haven't established these connections with the process yet - where do we begin? In my last post, I talked about Timing: get in the conversation early, take…

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Developing an IT Strategy: Timing

In some companies, IT struggles to find a voice amid the other functional areas of the business - Finance, Operations, Sales and Marketing, even Human Resources. "Business Alignment", a regular item on lists of Top 5 IT Concerns each year, pops up because (I believe) it's difficult to glibly draw a line connecting IT systems and projects to the changing priorities of most organizations. I will admit to a small amount of cynicism here - part of the problem is…

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Another 90 Day Sprint

... and now the work really begins ... For the second time since starting this site, I've made a change and taken on a new position. This time was a bit more structured, using the learning process from The First 90 Days, by Michael Watkins. I had read the book before, so the ideas weren't new - but as with any familiar technology or idea, it never hurts to go back for a review. Of note - in the past,…

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I Hate the Business

Hmm, not quite ... how about I Hate "the Business" More specifically - I really am getting uncomfortable with the whole "IT and the Business" meme: ... demonstrating IT alignment with the business ... IT's relationship with the business ... IT and the business need to work together / build partnerships ... the Project is made up of the IT team and the Business team ... and so on. It's an unhealthy mind set to get into; when corporate IT,…

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“Lean” meets “Demand Management” in IT – Managing the Constraints

It has been a few months since I've posted, but I haven't been idle - two significant projects (aside from working very hard at the full-time job), only one of which I can talk a bit about at this time. Tomorrow (Thursday, 16 Feb 2012) , I am presenting at a conference on IT Portfolio Management in Rosemont, IL - a case study on how we use ideas from Lean Manufacturing and Demand Forecasting to solve a fairly common problem…

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Help for the Newly Minted Project Manager

Congratulations! Due to the recent [acquisition / divestiture, market expansion / contraction, organizational realignments, other] you have been identified as a Critical Resource for this particular bit of business process change. And, to help us implement these changes, you have been named the Project Manager for this effort. So now you are a Project Manager (PM, for short); what does that mean? You may be vaguely aware that people get certifications for this sort of thing, or that Microsoft sells…

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How to Draw an Owl

On Documentation One recent afternoon I found myself in deep conversation with potential consulting partners, holding out for a difficult requirement: "Excellent Documentation". That's a tough one to quantify, let alone describe; why hold out for something at once critical and ineffable? Doesn't every project talk about the importance of providing documentation, yet rarely deliver it? Don't most people flip past the pages of detailed work process, going right to the keyboard to bang away, expecting tool tips and intuitive…

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Change and the Crop Duster

Drive south through the state of Indiana on I-65, and before you hit Indianapolis you will come across an impressively large array of wind turbines, the new vertical symbols of energy self-reliance and innovation. I remember not so long ago, when this section of the road was just miles of cornfields, as far as the eye could see. The tallest things out here were telephone poles and the occasional power line - but that was then, and this scene is…

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A Nice Knock-Down Argument

Sales and the Gantt "Why exactly does he want to meet again?" I could sense the exasperation in Karl's voice, faintly; the sales manager wasn't about to slip out of his professional demeanor over some perceived technical triviality. But for the fact that the request was coming from his newly-hired PMI maven, he probably would have found a convenient excuse to skip the invite. "I just don't understand why we need this meeting ... the projects are moving forward, we…

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