A Surprising Problem with SaaS/Cloud: Long-Term Cost Trends
When considering SaaS and Cloud solutions, you need to anticipate and acknowledge this important difference from on-premise systems; your ability to manage cost may be severely reduced.
Structured Process Improvement for Unstructured Processes
Have you ever waded into a process improvement project that had trouble finding a place to start? Consider, for example, a strategic sales team (for RevCo, famous maker of Widgets), working their established product families to generate breakout new customers and revenues. They've implemented a CRM system, but are having problems getting adoption and seeing benefits. The difficulty, of course, is that they have not changed their marketing strategies, and can't see beyond "automating our current process" as a measure…
Where does Innovation come from?
Like most organizations, we are talking a lot internally about Innovation - the Great Ideas that will transform the company and deliver top-line revenue and high-value earnings growth. The trick, of course, if figuring out how to make that Innovation happen - as if you could plan it out in advance, on schedule to make your quarter-end. It's not that easy - but then again, maybe it's not that hard. Check out this video from Steven Johnson - another terrific…
PacMan at MoMA – Interaction Design
One of the benefits of ditching cable and going to internet streaming TV is that I'm watching more TED talks for a mental stretch break. True, I'm missing half of the Stanley Cup playoffs, but I catch stuff like this from Paola Antonelli, on bringing video games to New York's Museum of Modern Art ... [ted id=1752] It caught my attention because it's all about the importance of Design, and specifically Interaction Design. Antonelli moved from architecture to a focus…
Innovating with Ideas – Real World Remixing
Three good stories from the past week - great for me, since I am hearing feedback and "remixing" for things published here on this blog. But good, because they are nice examples of people taking ideas and tweaking them to fit their particular situation: Phil saw my presentation earlier this year on IT Strategy, and latched on to the bridge between the tactical "run the business" (RTB) work (for IT, operational support tasks), and the strategic "enhance the business" projects…
A Practical Reason for Moving Beyond Smart Part Numbers
During a process review session this week, I got involved in a terrific conversation about Smart Part Numbers. You know what I'm talking about - those cryptic SKU identifiers so popular with the folks in the warehouse, on the shop floor, in production planning. There is logic and structure to the characters and the numbers, structure that codes identification and classification details onto those bin labels. We are having problems with item WC1-644-A019910 Oh, that's because the trim press is…
Suburban Robots that Monitor Reality (The Internet of Things)
Another month, another presentation - something I am trying to do more of this year, somewhat to the detriment of my blog post frequency. However, I may have one or two new posts to put together based on the content of this deck. Here's a link to the slides I am presenting this week (Thursday 14 Mar 2013) in Rolling Meadows, IL and next week (Thursday 21 Mar 2013) in Chicago. The title is The Internet of Things - part…
Four tools to bridge from Raw Productivity to Sustainable Results
I've noticed a definite trend in the "best practices" wing of the Productivity building; it goes by many names and takes on a few different forms, but the idea is rooted in a few simple concepts: Focus on the Critical Few: Multitasking does not work - plan for doing three things per day, and allocate your time accordingly Done is Better than Perfect: Learn to recognize "good enough", perfection is the enemy of progress. Ignore Details Early On: Get a skeleton out…
Five Lessons on Social Media from an Unexpected Source
A true-life story of collaboration in action; social media done right, with plenty of lessons learned. Because coffee!
Four Required Behavior Changes for Enterprise Social Media
Can Social Media technologies and practices translate well into your organization? Think differently about these four behaviors inside your teams - the right changes will drive the benefits.