AI Readiness Assessment: What Does Good Look Like?
Most AI readiness assessments measure technology. The AI Readiness Assessment measures your organization - across Five Building Blocks, with honest self-evaluation and real benchmarks.
Unstructured Data and AI: The Knowledge You’ve Been Sitting On
The Data Value Chain was built for structured data. But 80% of what your organization knows is unstructured - and AI just cracked it open. This is the knowledge management breakthrough we've chased for 30 years.
AI and the Data Value Chain: Where the Bottleneck Moved
AI compressed the technical middle of the Data Value Chain, shifting the bottleneck to the human bookends - Insight and Present. Most organizations haven't noticed.
The Data Value Chain: Seven Skills That Turn Data Into Decisions
A seven-step framework for turning raw data into business decisions. The Data Value Chain maps the distinct skills required at each stage - and explains why you need a team, not a unicorn.
Who Owns Your AI Transformation?
IT, Marketing, and Operations can all claim ownership of your AI strategy. Committees claim nothing. The right owner is defined by what they can see, connect, and serve.
Your Team Doesn’t Understand Their Jobs (And That’s About to Matter)
The gap between knowing a job and understanding it has been invisible for decades. AI is about to make it the most important distinction on your team.
The Knowledge Management Revolution You Didn’t See Coming: 3 Skills Your Team Needs Now
AI hasn't solved the decades-old knowledge management problem. It's just changed which skills matter. Learn why capturing organizational knowledge is still the hardest challenge, and discover the three critical capabilities your team needs to succeed in the AI era.
Capturing Knowledge and Making It Findable
If the right document, report, presentation is difficult to locate, and people can't find it to use it - it might as well not exist. This article looks at multiple ways to overcome this challenge to facilitate corporate innovation.
Corporate Innovation and the Hierarchy of Information Needs
Master the hierarchy of information requirements to unleash corporate innovation, with insights into problem-solving and the importance of knowledge management.
Capturing Knowledge: A Critical Requirement for Corporate Innovation
Drilling into the important role of capturing knowledge in promoting corporate innovation, highlighting the importance of creation & curation, sharing & collaboration, and impactful use.