The SMB Business Case for Cloud

Few cloud computing vendors are able to produce a plausible cost model with any level of detail. All of your SMB customers are asking the same question, so why don't you have a simple, clear, canned answer? In the absence of a vendor model, this article will help you quickly work up the big chunks of the opportunity in short order.
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Tracking in the Enterprise – Correlation versus Causation

We've got the activity captured, and now we have "effectiveness" ratings for the people in the group - how will we put them together and see a relationship? Mechanically, this is a simple XY scatter graph - a standard chart type in both Excel and Google Docs. Let's take a look at a sample data set that illustrates the idea: This is the picture I expected to see: the more you use the system (the X axis), the more results…

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“Remember, Scrooge, Time is Short …

... and suddenly you're not there any more." - The Ghost of Christmas Present, enjoying a memento mori moment A repeating theme in my feed reader has been the drive to "work different"; clunky grammar aside, we need to change the way we communicate and collaborate, increase our focus on innovation, and spend less time in pointless meetings. On that latter point, I read this article on my latest flight; Mankins talks about the galling amount of time spent in…

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More Thoughts on Why Techs Don’t Like Documentation

A few years ago, I was interviewing candidates for a systems analyst job, and trotted out one of my standard questions: Tell me something you have done that you are proud of. This particular developer called out her source code annotations (comments), and was rather specific about her own comment quality standards. But when I asked her if she likes to write documentation, she was quite hesitant - and that surprised me a bit, made me think. What's the difference…

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