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Design Thinking and Process – Is It In You? (1 of 2)

Continuing a bit on my recent Design meme; I talk about the current relevance of design thinking, and the impact it can have on change management - but if it feels a bit foreign, how can you tell if you have it in you? Do You Think Visually? Interesting how Design always seems to have a strong visual component, even though functional design (like my data warehouse or the structure of my house) is not directly visible. Still, I thought…

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Design and Change Management

Over my career, I have developed a few strongly-held design beliefs, and one came up in conversation recently, during a spirited discussion on minimal quality requirements for a[ny] data mart. I hold that the data copied from source to destination must be provably correct and complete with little effort. When agile-ly rolling staged deliverables into production, I may not have all the attributes in place for full flexibility of drill down, but if you have [say] 1248 records in the…

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It’s Design, not Decorating

A few months ago, I read Dan Pink's book, A Whole New Mind. Excellent stuff, with echoes in his video What Really Motivates Us? (check it out here), and it introduced me to the idea of "right mind thinking". I've had a great respect for and interest in Architecture over the years, and have watched with great fascination (and a bit of jealousy) as my daughter progresses through her Interior Design studies at the University of Cincinnati (she's the quote…

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Sorting with Sound

via Geek.com - yes, I subscribe to stuff like this in my RSS reader ... httpv://www.youtube.com/watch?v=t8g-iYGHpEA I thought this was interesting on two levels ... The Engineering student within appreciates the differences in sorting techniques (although I think I could speed up that bubble sort ...) I also think these videos provide a simple illustration of the power of multi-media information sharing; the audio helps the animated "description" of the sorting techniques httpv://www.youtube.com/watch?v=iXAjiDQbPSw I freely admit to be a bubble-sort…

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A Little Too Literal (or, How to Teach Innovation)

Spoiler alert: It can't be taught ... One of the questions I get - and I'm getting this a lot lately - is how to get people to think more analytically, less literally. We need folks to stop focusing on the mechanical task of manipulating reports with Excel just to compute some answers. How about learning to use Excel, Access, and whatever native query / data download tools are available - to pull some data from the system, just to…

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What Really Motivates Us? Insights for your Tech Team

Over the last month or so, a large number of authors in my RSS reader called attention to Dan Pink's 'Drive' video ... httpvh://www.youtube.com/watch?v=u6XAPnuFjJc Props to Cool Infographics (home of the Caffeine Poster!) with the post that introduced me to the video. Key insight from Randy Krum: is this a video? A well done presentation? Or another innovative infographic? Global Nerdy (a site with style and substance - content does not match the title!) calls out that this idea has…

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Defining Business Benefits: Hard and Soft

All projects should have a clear objective, a practical plan, and an understanding of the costs and benefits to get the thing done. Easy to say, but a lot of project teams struggle to crisply and clearly define specific business benefits. One way to move the process forward would be to have a clear understanding of the types of business benefits you might claim. Hard benefits come from firm commitments to make measurable differences in the amount of revenue generated…

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Theory of Constraints in IT: Keeping Busy, but Adding No Value?

A good conversation this week with some IT folks, talking about how Lean principles apply to IT work. The specific topic was the Theory of Constraints, and the example used was optimization of a production line. To fully optimize the whole line, it's entirely probable that we will be underutilizing a specific workstation. If we optimize every workstation (point optimization), we will build up WIP inventory at the slower points - therefore generating waste. For people on your IT team,…

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