Thoughts on Why Tech Folks Need to Sweat the Administrivia Details

As I've noted in the past, it really helps to understand the techies' way of thinking, especially when trying to get work done on tasks that are decidedly non-technical. Here's two more recent stories from work, both hinging on the common desire to just "git'er done". Why do we waste time removing obsolete code? Just hide the menu option ... A few months ago, we had a task to decommission a chunk of code that was calculating some elapsed time information…

Driving Participation and Contributions on Internal Blogs and Wikis

It's much easier to install the software than it is to get participation ... you need to put some thought into the why? and the who? ... Why are we doing this? Jack Vinson posted this list from C.G Lynch (CIO.com): Seven Reasons for Your Company to Start an Internal Blog Your enterprise e-mail applications are not easy to search - access to "buried in a colleague’s inbox" Your e-mail is lost in the eye of the "cc storm" -…

More Challenges for Applying Web 2.0 inside the Firewall

After my last post ... more experiences at work, and observations in the trades and other blogs, regarding Web 2.0 tools for use in business ... Improving Knowledge Capture is Half the Battle In last week's Information Week magazine, the story of Procter & Gamble's push towards collaboration - the tools can meet some resistance. A critical quote: We consistently hear that information posted to the intranet is incremental work. Similarly, in my organization, I have folks continuing to send…

What’s the Difference between Announcements, Blogs, Discussions, Wikis?

Alternate Title: Battling Collaboration Memes As mentioned previously, we are trying out SharePoint where I work, and I'm finding it interesting, maintaing 3+ blogs, including this one. Actually, the focus of the internal stuff is quite different, as Dennis McDonald and others have been noting. Lot's of details and stories to write about, but one key learning we've captured recently ... With the SharePoint toolset, we can set up Announcements, Blogs, Discussion Forums (Fora?), and Wikis - sometimes all on…

Five Key Skills for Successful Project Managers

Just a quick post this evening, capturing some thoughts that have been forming over the past week or so. When evaluating people for a role as project lead or project manager (PM), what exactly does one look for? I suppose many will point to PMI certifications, adherence to principles in the PMBOK, "excellent communication skills", and multiple, complex, high-profile, high-quality projects under their belt. But what about the intangibles - the stuff you can't really learn from a book? I…

Marketing a Startup Business (3 of 3)

author's note: 3rd of 3 parts of an essay first published in 2000. Check out part 1 and part 2 ... jpm Address the Rest The elevator speech follows rather quickly from the executive summary. The power of this “sound bite” is in it’s clarity and consistency – make sure that everyone involved in the organization can deliver it the same way. Remember, in a small company, everybody is a salesman! Of course, the elevator speech should not be viewed…

Marketing a Startup Business (2 of 3)

author's note: 2nd of 3 parts of an essay first published in 2000. Check out part 1 here ... jpm Starting in the Middle To get moving on step 1 – capturing the “vision” – we’ll start in the middle with the executive summary. This presentation will help gather the relevant “what”, “why”, and “how”, without going into too much detail or oversimplifying. A little structure now will allow you to quickly summarize the salient points into your elevator speech…

Marketing a Startup Business (1 of 3)

author's note: I was recently asked about this essay, first published in 2000, so I thought I'd trot it back out as a series of posts. Written near the end of the dot-com boom, it still has some resonance, even with internal IT projects ... jpm Congratulations! Getting that terrific startup idea that has real business potential can be the easiest and the hardest part of going entrepreneurial. It’s fun to bat about ideas, look into new and exciting technologies,…

Hidden Gold in Automating Recurring Processes

Here's a typical IT scenario: each quarter, you need to check audit user access to a critical application. Your internal security standards require that you revoke access for those who haven't been on the system for over 90 days. I've seen this before, and the process (at the time) had many challenges: It's manual; we did a quick-and-dirty set of steps years ago to cover the minimum requirements, that involves extracts from application logs, file transfers MS Access and MS…

Consarned whippersnappers (Generational Diversity)

An interesting thread, started by VC guy Fred Wilson, on the overweighting of youth vs. experience when it comes to entrepreneurial activity. Clay Shirkey weighs in with a thoughtful analogy to Bayesian theory, basically saying that the young are blissfully ignorant of the trials and tribulations of the Real World. For investors, entrepreneurs, and corporate hiring managers, it pays to have a sensitivity to the different mindset of the coming crop of college graduates. I got a chance to sit…