Podcast: Play in New Window | Download Subscribe: Apple Podcasts | Spotify | Stitcher | TuneIn | Google Podcasts | More ... The inaugural edition of Tele-Whiskey. Learn the origin story of this podcast - a bit of background on the idea behind the name. Plus, you will hear excerpts from some conversations with Really Smart People enjoying a drink (yes, that is what Tele-Whiskey refers to). We will introduce the idea of "Digital Conversations that Provoke" by calling into…
Collaboration is a participation sport. To make it all work, everyone needs to change their behavior. And if you want your new technology tools to drive the process forward, you need to practice using them – every chance you get.
A meaningful digital transformation will provide a compelling answer to a simple question: Why? This article focuses on Customer Value; how to create digital value that truly matters for your Customers. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
Distributed teams, working out of the office, are becoming the norm. Much has been written about building effective remote teams – but are they truly engaged remote teams? Here are five things high-powered teams (and their leaders) must do to succeed (no technology required).
The traditional org chart is all wrong. It puts the people that work directly with your customer at the lowest position on the pyramid. This makes the customer the least important person in the picture. Servant Leadership will flip that pyramid. What if your leaders saw their primary mission as support for those closest to the customer? What kind of difference would that have on customer loyalty and satisfaction?
Your digital transformation needs a compelling answer to a simple question: Why? This article talks about creating digital value by building a Great Company, with Employee Engagement as a guiding metric. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
Your successful digital transformation must be driven by a compelling Why. In this article, we drill into the creation of a Great Stock, looking at Total Shareholder Return as the guiding metric. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
The COVID-19 pandemic has been a major disruption for all businesses; the impact and value of Digital Thinking can no longer be deferred and ignored. The last in a series of articles about Digital Business Continuity – real-time lessons learned, improvements we can make now and in the future.
The COVID-19 pandemic has forced businesses to change. Some are still in react mode, while others are being more proactive. Might this disruption be an opportunity to change their business model? One in a series of articles about Digital Business Continuity; real-time lessons learned, improvements we can make now and in the future.
Stories about Business Continuity during the coronavirus pandemic are all about flexibility - and adapting for the long haul. Third in a series of articles about Digital Business Continuity – real-time lessons learned, improvements we can make now and in the future.