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Driving Participation and Contributions on Internal Blogs and Wikis

It's much easier to install the software than it is to get participation ... you need to put some thought into the why? and the who? ... Why are we doing this? Jack Vinson posted this list from C.G Lynch (CIO.com): Seven Reasons for Your Company to Start an Internal Blog Your enterprise e-mail applications are not easy to search - access to "buried in a colleague’s inbox" Your e-mail is lost in the eye of the "cc storm" -…

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More Challenges for Applying Web 2.0 inside the Firewall

After my last post ... more experiences at work, and observations in the trades and other blogs, regarding Web 2.0 tools for use in business ... Improving Knowledge Capture is Half the Battle In last week's Information Week magazine, the story of Procter & Gamble's push towards collaboration - the tools can meet some resistance. A critical quote: We consistently hear that information posted to the intranet is incremental work. Similarly, in my organization, I have folks continuing to send…

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What’s the Difference between Announcements, Blogs, Discussions, Wikis?

Alternate Title: Battling Collaboration Memes As mentioned previously, we are trying out SharePoint where I work, and I'm finding it interesting, maintaing 3+ blogs, including this one. Actually, the focus of the internal stuff is quite different, as Dennis McDonald and others have been noting. Lot's of details and stories to write about, but one key learning we've captured recently ... With the SharePoint toolset, we can set up Announcements, Blogs, Discussion Forums (Fora?), and Wikis - sometimes all on…

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Five Key Skills for Successful Project Managers

Just a quick post this evening, capturing some thoughts that have been forming over the past week or so. When evaluating people for a role as project lead or project manager (PM), what exactly does one look for? I suppose many will point to PMI certifications, adherence to principles in the PMBOK, "excellent communication skills", and multiple, complex, high-profile, high-quality projects under their belt. But what about the intangibles - the stuff you can't really learn from a book? I…

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Marketing a Startup Business (3 of 3)

author's note: 3rd of 3 parts of an essay first published in 2000. Check out part 1 and part 2 ... jpm Address the Rest The elevator speech follows rather quickly from the executive summary. The power of this “sound bite” is in it’s clarity and consistency – make sure that everyone involved in the organization can deliver it the same way. Remember, in a small company, everybody is a salesman! Of course, the elevator speech should not be viewed…

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Marketing a Startup Business (2 of 3)

author's note: 2nd of 3 parts of an essay first published in 2000. Check out part 1 here ... jpm Starting in the Middle To get moving on step 1 – capturing the “vision” – we’ll start in the middle with the executive summary. This presentation will help gather the relevant “what”, “why”, and “how”, without going into too much detail or oversimplifying. A little structure now will allow you to quickly summarize the salient points into your elevator speech…

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Marketing a Startup Business (1 of 3)

author's note: I was recently asked about this essay, first published in 2000, so I thought I'd trot it back out as a series of posts. Written near the end of the dot-com boom, it still has some resonance, even with internal IT projects ... jpm Congratulations! Getting that terrific startup idea that has real business potential can be the easiest and the hardest part of going entrepreneurial. It’s fun to bat about ideas, look into new and exciting technologies,…

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Supply & Demand and Expectations for SAP talent in the US

Consider these conversations over the past few weeks: At SAPPHIRE, I spoke with many from the big Fortune 1000-type companies, on outsourcing (or "co-sourcing", a new PC term). Lots of discussion around India; they have memorized the flight schedules, swap stories about social disparity and the caste system, and rattle off all of the cities they have visited. Note that it's not all about India; I talked with organizations who have moved their SAP Center of Excellence (support and/or development) to…

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Moving from Search to Find: Anticipate the Next Big Problem

I've talked with a couple of IT leads that are thinking about putting in an enterprise search capability. It always seems to come down to two basic options; search integrated with a collaboration / portal platform, or a dedicated appliance, pointed at the G: Drive. You know the G: Drive - every corporation has one (ok, sometimes it's the F: drive, or the Common folder). I'm pretty sure the name is a throwback to the late 80's, when DOS was…

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Buzzword Management ABCs

A bit of Friday fun ... I was at a trade show a few weeks ago, and noticed a repeating pattern on many slides. I've heard this in vendor pitches and internal presentations as well - every piece of software and/or process must be for the management of something. So, as I sat trapped in a droning presentation, waiting for the "vendor showcase" to begin (free dinner!), I wondered how difficult it would be to hit every letter in the…

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