Thinking Big with the Internet of Things

I was sent a link to this video from a friend at Gartner, after our conversations last month at Symposium. It's a great topic - the Internet of Things on Formula 1 race cars - sexy stuff, and van Manen's statistics really boggle the mind. Check it out - there are a number of specific things to listen for ... [ted id=1802] Just a few thoughts ... The idea of continuous improvement is heavily baked in to the motor racing…

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Developing an IT Strategy: Timing

In some companies, IT struggles to find a voice amid the other functional areas of the business - Finance, Operations, Sales and Marketing, even Human Resources. "Business Alignment", a regular item on lists of Top 5 IT Concerns each year, pops up because (I believe) it's difficult to glibly draw a line connecting IT systems and projects to the changing priorities of most organizations. I will admit to a small amount of cynicism here - part of the problem is…

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A Little Too Literal (or, How to Teach Innovation)

Spoiler alert: It can't be taught ... One of the questions I get - and I'm getting this a lot lately - is how to get people to think more analytically, less literally. We need folks to stop focusing on the mechanical task of manipulating reports with Excel just to compute some answers. How about learning to use Excel, Access, and whatever native query / data download tools are available - to pull some data from the system, just to…

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Bootstrap Market Research: Master Data Management (What, Who, How)

I've been asked a lot of questions about "Master Data Management" over the past few weeks - what does it mean, who does it, and what are some tools and metrics that organizations are using to reign in this important aspect of ERP and analytics systems. I started reaching out to the folks in my professional network with some results, but I thought I might be able to leverage LinkedIn and Twitter to get input from far and wide. This…

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Notes from SAPPHIRE 09

Yesterday at work was "catch-up day" from a week at SAPPHIRE 2009, the annual user conference for SAP. As with the JDA/Manugistics conference earlier this year, there were concerns that attendance was going to be low, because so many companies are limiting travel expense. At the conference, I did hear that attendance was only was 60% lower than last year. Conferences like this are great opportunities for IT to do a ton of learning - about the specific technology, of…

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News for Wombats: Taming Unreasonable Requirements

I've heard from a couple of friends about some "classic" project requests - dilemmas they have recently faced. These unreasonable requests can be turned into something achievable and, potentially, more relevant / meaningful to the requestor, by approaching the problem from a different direction. Request for Data: the Analytics Project Classic scenario #1 arrives courtesy of the external Experts, analytic genii (sic) promising to reveal secrets of profitability and sources of revenue buried deep within our data sets. Their "simple…

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Linkfest: Data Visualization

I'm a long-time fan of effective visualizations, and I've often written about the effective use of visual information when making presentations or communicating complex information. I've subscribed to my share of blogs and feeds on the topic, and have amassed quite a backlog of interesting links ... presented here for your hyperlinking enjoyment ... Best Blogs information aesthetics - If you appreciate the good stuff when you see it, and like to see the best (to stimulate your own thinking),…

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Defining an Effective IT Metrics Framework

Had a really good conversation about metrics the other day. We've been discussing ways to express how our systems are performing, delivering value, and staying available - and I'd like to use the same general structure for all systems, regardless of function (transactions, integrations, analytics) or platform (Wintel, AS/400, Open Systems). For each type of metric, we need to understand two dimensions: Performance against some Target. This can either be a baseline (a minimum or average expected score), or a…

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