How Operations can Participate in your Digital Transformation

Each functional area in your company needs to understand the skills and strengths that they bring to a Digital Transformation effort; why do they deserve a “seat at the table”? It's time for the folks in Operations to step up - with their depth of experience with Eliminating Waste and Eliminating Complexity, Operations can and should play a critical role. (part of a series)
Read More ...

First Month with the Surface Pro 3

I haven't written one of these hands-on hardware / software evaluation posts for some time - it's not that kind of blog, really - but I've been asked a lot of questions about my Surface Pro 3, and this is an easy way to let many folks know the answers. Also - I am making some interesting discoveries with the new device - some you might not think about at first. Am I surprised by some of these issues? Yes…

Read More ...

The SMB Business Case for Cloud

Few cloud computing vendors are able to produce a plausible cost model with any level of detail. All of your SMB customers are asking the same question, so why don't you have a simple, clear, canned answer? In the absence of a vendor model, this article will help you quickly work up the big chunks of the opportunity in short order.
Read More ...

Tracking in the Enterprise – Correlation versus Causation

We've got the activity captured, and now we have "effectiveness" ratings for the people in the group - how will we put them together and see a relationship? Mechanically, this is a simple XY scatter graph - a standard chart type in both Excel and Google Docs. Let's take a look at a sample data set that illustrates the idea: This is the picture I expected to see: the more you use the system (the X axis), the more results…

Read More ...