The Eight Core Components of a Sustainable Digital Business
Can Digital Transformation drive your Sustainability programs? In this article, we provide a simple eight-part framework for understanding your Sustainable Digital Business.
Four Technology Insights for Engaging Remote Teams
Collaboration is a participation sport. To make it all work, everyone needs to change their behavior. And if you want your new technology tools to drive the process forward, you need to practice using them – every chance you get.
Five Lessons on Social Media from an Unexpected Source
A true-life story of collaboration in action; social media done right, with plenty of lessons learned. Because coffee!
Introducing Collaboration Tools? Three Required Personas for Success
When introducing collaboration tools to an organization - creating the corporate intranet, defining project sites in Sharepoint, etc. - there are multiple skills you must master - well, at least get better at. You need to capture the ideas and communicate the data such that your target reader understands what you are trying to convey - but you also have to help them locate it in the first place. Three personas you'll need to adopt, three sets of skills to…
A Little Too Literal (or, How to Teach Innovation)
Spoiler alert: It can't be taught ... One of the questions I get - and I'm getting this a lot lately - is how to get people to think more analytically, less literally. We need folks to stop focusing on the mechanical task of manipulating reports with Excel just to compute some answers. How about learning to use Excel, Access, and whatever native query / data download tools are available - to pull some data from the system, just to…
Capturing Knowledge, and Making it Transferable
If a knowledgeable trainer is not available, and the training material does not "stand on it's own" - it might as well not exist. This article covers ideas on improving the state of your art. (Part of a series)
Capturing Knowledge, and Making in Findable
If the training material is difficult to locate, and people can't find it to use it - it might as well not exist. This article looks at multiple ways to overcome this challenge. (Part of a series)
Capturing Knowledge: A “New” Critical Requirement for Business Projects
As we dive into questions like “how do I get information required to run my business?”, we inevitably get to capturing knowledge and passing it along. Why is this so difficult? We are thinking backwards ... (First in a series)
A Hierarchy of Information Requirements
It's a common problem statement - 'I don't have enough information to (run my business unit, manage this process, identify opportunities, etc.)'. The solution designer, when faced with a question like this, starts with a little detective work; the problem is too broadly stated.
Underwhelming experiences with Google Wave
Took some time today to work with the new communication meme - Google Wave. I wouldn't call it a fundamentally new way to communicate - well, not yet. I think Google is safe to continue with a "preview" label - clearly not even "beta" yet. No horrible bugs - at least on the Windows platform - but some obviously missing features. And, I am not all that impressed with the basic idea - it's just a mashup of Google Docs,…