Implementing Intranet on Speed: An Uh-Oh Moment
The outgoing intranet was nice, in that it gave content owners the ability to control what was visible / available. Unfortunately, we've come to discover that a number of corporate services areas (Safety, HR, Transportation, etc.) in our organization used the intranet but never took part of the content management (CM) - it all came "from above". Basically, these folks are about to get a "crash course" in CM and Knowledge Management (KM), albeit in small bites. When you read…