Innovating with Ideas – Real World Remixing

Three good stories from the past week - great for me, since I am hearing feedback and "remixing" for things published here on this blog. But good, because they are nice examples of people taking ideas and tweaking them to fit their particular situation: Phil saw my presentation earlier this year on IT Strategy, and latched on to the bridge between the tactical "run the business" (RTB) work (for IT, operational support tasks), and the strategic "enhance the business" projects…

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Introducing Collaboration Tools? Three Required Personas for Success

When introducing collaboration tools to an organization - creating the corporate intranet, defining project sites in Sharepoint, etc. - there are multiple skills you must master - well, at least get better at. You need to capture the ideas and communicate the data such that your target reader understands what you are trying to convey - but you also have to help them locate it in the first place. Three personas you'll need to adopt, three sets of skills to…

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Quantifying Business Benefit of Collaboration Tools (or, What Is This Meeting Costing Me?)

This post started off as an excuse to experiment with Google Docs, and this really neat feature I discovered - embedding a spreadsheet in a web page as a sharing method. However, it struck me as a potential way to cost justify the time, effort, and expense of implementing collaboration systems with the Most Cynical Among Us. We've all been in large meetings, with tens of people from the project team, along with the expensive consultants, sitting around a table…

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Collaboration “in the Wild”: Some Observations

An Enterprise 2.0 dream scenario: implementing a complex project across multiple sites, in two different time zones, with a large team (well over 100). The team was reasonably savvy with collaboration tools; core team members were quite comfortable with Instant Messaging, and we have been relying on SharePoint for many months. A centralized, coordinated document repository; a single source, very public bugs/issues list - the foundation was in place for some time, so our "go-live weekend" experience was pleasantly predictable.…

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Real Business Users and SharePoint

Introducing buzzword-compliant technology like a wiki, or integrated collaboration spaces like SharePoint, will typically go well with a motivated audience like your internal IT department. But if you really want to understand how this stuff works, try it with "real people" - line employees in sales and marketing, operations, and finance. Sure, you've heard complaints from these folks (they have better PCs at home, the SAP/Oracle UI is brutal compared to Amazon and AT&T U-Verse, and why can't they just…

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Wikis in High School

Last month, Vinson wrote about the use of wikis in school projects, and it reminded me to dust off some notes I took from a conversation with my daughter Sean MacLennan, late last year. It was a history project about World War II, and the class was asked to compose their reports on a wiki. Sean is a pretty good writer, and she likes to write, so I was interested in her thoughts on the wiki as a medium, and…

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Five Stages of Twitter Relevance

I'm already fielding internal (as well as external) questions about the application of Twitter in a manufacturing company, and I'm developing a reasonably good model, I think - one that will apply to the hard-core, salt-of-the-earth, manufacturing business leader that I've worked with at many organizations. This "maturity model" approach has been used before; back in December of 2008, Bhagarva sketched out the Five Stages of Twitter Acceptance - but that model only helps existing bloggers and social networkers understand…

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