Developing an IT Strategy: Timing

In some companies, IT struggles to find a voice amid the other functional areas of the business - Finance, Operations, Sales and Marketing, even Human Resources. "Business Alignment", a regular item on lists of Top 5 IT Concerns each year, pops up because (I believe) it's difficult to glibly draw a line connecting IT systems and projects to the changing priorities of most organizations. I will admit to a small amount of cynicism here - part of the problem is…

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Fun with Ngrams – Art, Science, Programming

A recent gift from Google Labs - the NGram viewer, a fascinating tool that searches the Google Books database for words and phrases, and charts their relative frequency. For example - let's take some of the themes of this blog ... Apparently, Art and Science have grown closer, and enjoy a somewhat parallel existence together. Design (Inspiration) started strong, had a bit of a lull, but is enjoying a bit of a renaissance (as it were). And unfortunately, "management" is…

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Learning About Data Visualization

Even though there is an art to visualization design, it stands to reason that this is a skill that can be taught / learned. I remember going to campus visits with my daughter, and hearing about a textbook considered to be a timeless classic - teaching students how to draw. What a concept - I guess I had always imagined an innate, magic ability (that I, of course, never had). Then again, musicians start learning to read and write music…

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It’s Design, not Decorating

A few months ago, I read Dan Pink's book, A Whole New Mind. Excellent stuff, with echoes in his video What Really Motivates Us? (check it out here), and it introduced me to the idea of "right mind thinking". I've had a great respect for and interest in Architecture over the years, and have watched with great fascination (and a bit of jealousy) as my daughter progresses through her Interior Design studies at the University of Cincinnati (she's the quote…

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A Little Too Literal (or, How to Teach Innovation)

Spoiler alert: It can't be taught ... One of the questions I get - and I'm getting this a lot lately - is how to get people to think more analytically, less literally. We need folks to stop focusing on the mechanical task of manipulating reports with Excel just to compute some answers. How about learning to use Excel, Access, and whatever native query / data download tools are available - to pull some data from the system, just to…

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Data Visualization: Why (1 of 2)

Between business requests and breathless vendors, I am getting caught up in the growing tide of interest in "data visualizations" - managers requesting highly interactive, highly graphical, highly intuitive analytics interfaces (think Minority Report). But what are we trying to accomplish here? We keep on hearing about "executive dashboards", a heads-up display of in-my-face KPIs, or statistics and exceptions delivered automatically to my e-mail and/or Blackberry. However, when I ask management folks to get a bit more specific - how…

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Why Corporate IT Fails when Competing with Consumer Tech … and How to Change the Game

There is a fundamental difference in the level of innovation and design for internal "enterprise" technologists vs. external product developers. Internal teams are rewarded for getting work completed, while external folks win when their work is actually put to use. What are some ways to change that dynamic, and improve the work of internal teams?
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Bootstrap Market Research: Master Data Management (Results)

As previously noted, I've been doing a lot of discussion and data crunching around "Master Data Management" lately - so I've "bootstrapped" a little market research project. It's still a work in process - responses are trickling in - but I thought I might take some time to summarize what I am hearing to date. A document is available for download here ... the super summary follows below. Survey Methodology Please note: I am obviously not a professional market research…

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Bootstrap Market Research: Master Data Management (What, Who, How)

I've been asked a lot of questions about "Master Data Management" over the past few weeks - what does it mean, who does it, and what are some tools and metrics that organizations are using to reign in this important aspect of ERP and analytics systems. I started reaching out to the folks in my professional network with some results, but I thought I might be able to leverage LinkedIn and Twitter to get input from far and wide. This…

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KM Overcomplicates: Heisenberg Impact on a VBA Quickie

Got a simple request from one of the folks in Operations; we're sending out Excel spreadsheets for some quick data gathering, might we do a little basic input validation before they send in garbage that needs to be scrubbed? This person is very sharp, knows a decent bit about what is possible, and this is definitely not something that is worth a major project engagement; "throwaway technology", a particular fave of mine. His request was simple - just want to…

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