Five Stages of Twitter Relevance

I'm already fielding internal (as well as external) questions about the application of Twitter in a manufacturing company, and I'm developing a reasonably good model, I think - one that will apply to the hard-core, salt-of-the-earth, manufacturing business leader that I've worked with at many organizations. This "maturity model" approach has been used before; back in December of 2008, Bhagarva sketched out the Five Stages of Twitter Acceptance - but that model only helps existing bloggers and social networkers understand…

Read More ...

Field Notes: Video Conferencing for Business Conversations

This past week saw my first experience with video conference calling - something obvious to consider in these tight economic times. Some observations - I got quick feedback that my original camera position was disconcerting for the others. I had put it off to the side, which made me look “off camera”, almost in profile, while in conversation. As I thought about it, I agreed - because if I was looking at me, it would be weird / annoying. I…

Read More ...

Back to the Future: Twitter “microblogging”

"That's pretty good, Johnny, but that ain't the way I heerd it. . . ." I recall when all this "blogging" talk started, way back in 1999 or so (thanks to Hallett for a decent history). The idea was to post thoughts and feelings, observations about technology, society, or whatever - anything from a daily diary to a project notebook. Scoble and others became (in)famous for posting multiple times a day. Time marches on, and the medium has morphed over…

Read More ...

Dueling Collaboration Portals

I noticed an interesting phenomenon this afternoon; we are experimenting with SharePoint as our internal project management / collaboration portal. A nice platform to choose, because it's popularity is growing, and there are a wide selection of add-on products and development partners ready, willing, and able to help us spend our money to make it even better. The interesting part is that we are running into other companies who are also working with SharePoint. Specifically, third-party consulting firms that want…

Read More ...

Opportunistic Insights from the RSS Stream

I've written about using RSS for internal as well as external information sources. This past week, I found a couple of interesting tidbits in my feed reader (behind the firewall) ... Eyes on the Skies: It's that time of year again; oil price volatility will continue if any big storms create problems for refineries in the Gulf - something new to keep an eye on. Never fear - our friends at NOAA kindly put out an RSS feed for storm…

Read More ...

RSS: Underappreciated Web 2.0 in the Enterprise

We added RSS capabilities to our internal PMO systems this past month, and traffic & content is already building up to become a valuable resource. Some have [correctly] noted that this increased visibility puts a bit more pressure on project managers and team members, to keep updating project blogs with pertinent information. This "time shifting" of communication should develop into the most effective way to let the rest of IT know what is happening in all areas. There are some…

Read More ...

No Silver Bullet for Group Collaboration over Distance?

Lots of organizations have to deal with the challenge of implementing standard work and best practices over physical distances. With sales offices, distribution centers, and manufacturing locations scattered across the country, what's the best way to get people who know their stuff to collaborate on process improvement - and then take that knowledge back to their home office? While wrestling with this challenge, one executive I know preemptively ruled out videoconferencing. It's a common suggestion, but the general feeling was…

Read More ...

More Challenges for Applying Web 2.0 inside the Firewall

After my last post ... more experiences at work, and observations in the trades and other blogs, regarding Web 2.0 tools for use in business ... Improving Knowledge Capture is Half the Battle In last week's Information Week magazine, the story of Procter & Gamble's push towards collaboration - the tools can meet some resistance. A critical quote: We consistently hear that information posted to the intranet is incremental work. Similarly, in my organization, I have folks continuing to send…

Read More ...

What’s the Difference between Announcements, Blogs, Discussions, Wikis?

Alternate Title: Battling Collaboration Memes As mentioned previously, we are trying out SharePoint where I work, and I'm finding it interesting, maintaing 3+ blogs, including this one. Actually, the focus of the internal stuff is quite different, as Dennis McDonald and others have been noting. Lot's of details and stories to write about, but one key learning we've captured recently ... With the SharePoint toolset, we can set up Announcements, Blogs, Discussion Forums (Fora?), and Wikis - sometimes all on…

Read More ...

Do blogs fit in the enterprise? Specific examples (WIIFMs) …

Vinson points out a post from Lee, asking if blogs have a place in the enterprise. Jack's response is interesting, diving into a better way to understand what a blog could be, and the potential for connections. Adventures In Knowledge also chimed in, with a defense of the power of connections. Good stuff, and I tend to agree ... but it's all conceptual, and doesn't resonate with folks who are change-resistant. As my IT organization moves inexorably to a new…

Read More ...