The Eight Core Components of a Sustainable Digital Business
Can Digital Transformation drive your Sustainability programs? In this article, we provide a simple eight-part framework for understanding your Sustainable Digital Business.
Navigating Buzzword Overload: Sustainability
Sustainability is the newest and hottest buzzword – and still people ask what it all means. It’s a big topic, but we can break it into manageable pieces. As a first step, it is enough to understand the three broad concepts of Environment, Economics, and Community, and how this bigger picture will fit into your strategic plans and tactical actions.
Navigating Buzzword Overload: Innovation
Innovation feels like the holy grail – but once you get past the "big idea," how do you make it happen in the trenches? These five accelerators – along with one magic ingredient – will make innovation real for your organization.
Navigating Buzzword Overload: Complexity
Complexity means different things to different people in different conversations. Are we trying to simplify a process? Complexity is bad. Understand a supply chain? Complexity is good. Don't buzzword your initiatives with "complexity" until you get a wee bit more specific.
Digital Transformation on the Manufacturing Floor
Practical Examples of Value Creation: How will digital transformation create real value for a manufacturing company? Let’s use the factory floor as a testbed ...
Four Technology Insights for Engaging Remote Teams
Collaboration is a participation sport. To make it all work, everyone needs to change their behavior. And if you want your new technology tools to drive the process forward, you need to practice using them – every chance you get.
Creating Digital Value for Customers
A meaningful digital transformation will provide a compelling answer to a simple question: Why? This article focuses on Customer Value; how to create digital value that truly matters for your Customers. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
5 Powerful Tactics for Engaged Remote Teams
Distributed teams, working out of the office, are becoming the norm. Much has been written about building effective remote teams – but are they truly engaged remote teams? Here are five things high-powered teams (and their leaders) must do to succeed (no technology required).
Servant Leadership: Breakthrough Ideas on Customer Service
The traditional org chart is all wrong. It puts the people that work directly with your customer at the lowest position on the pyramid. This makes the customer the least important person in the picture. Servant Leadership will flip that pyramid. What if your leaders saw their primary mission as support for those closest to the customer? What kind of difference would that have on customer loyalty and satisfaction?
Creating Digital Value for Employees
Your digital transformation needs a compelling answer to a simple question: Why? This article talks about creating digital value by building a Great Company, with Employee Engagement as a guiding metric. (Part of a series of articles about Enterprise Value Creation for Digital Business.)