Well-intentioned IT leaders, and their functional peers, want to apply run-like-a-business concepts like customer satisfaction and value creation to the operations of shared service functions. If we can describe things with the same words, we can apply the same fixes. But it's a bit tricky to restate things in a meaningful way...
Organizations are desperate for innovation, but these are still investment choices that require complete and credible data to enable the right decisions. Developing a simple standard for characterizing all costs will accelerate decision making.
Many enterprises find it difficult to sustain active collaboration environments that match the fervor of their internet-based inspirations. In this article, we look at three root cause challenges, and how the right Leadership moves can deal with the challenges and realize the benefits.
Considering a change to a centralized or decentralized IT organization? Here are five real-world stories of companies making a change - there is no one obvious choice, it hinges on culture, value creation - and willingness to change.
Breakthrough ideas often emerge at the very end of a focused conversation - as an afterthought, an "oh, by the way", just "one more quick thing" that slips out just when you thought it was time to go. The first in a series - real stories of breakout ideas and insights that happened in the last 5 minutes of the meeting.
Digital Products and similar initiatives are stalling in many companies. A root cause is "fear of the unknown" - here are some ways to recognize the symptoms and pivot to overcome these fears.
Third in a series of articles on the creation of Don’t Think So Much. Self-publishing is an innovative option - some thoughts on going it alone (versus finding a publisher).
Second in a series of articles on the creation of Don’t Think So Much. Exposing yourself to the unbiased eye of your editor will be a humbling, but super valuable, experience.
First in a series of articles on the creation of Don’t Think So Much. Start at the beginning ... you have to write the book ...
There's a lot more to being an author than you might think; the start of a series on a self-publishers' first big project.