I just wrote something up (internal wiki) that I thought was common knowledge, but I think it's one of those soft-skills things that makes total sense once you hear about it - but somebody needs to tell you. I think of one of the reasons that IT (at times) intimidates the business - or why IT gets the cold shoulder when it comes to process improvement efforts - is that we can get a bit too wrapped up in the…
See also ... Home Development Workstation - Part 1 Home Development Workstation - Part 2 Ok, here's where we put the rest of these boxes, switches, wires, and other assorted doo dads in their place. Again, the witty reader will note that I am following along with Jeff Atwood's Build a PC posts from last summer, just adding some color commentary and my own personal notes. Hard Drives, Optical Drives When disassembling the case, I found one of the silicon…
See also ... Home Development Workstation - Part 1 If You Build It ... For starters, I give major props to Jeff Atwood's series on building a PC, because the step-by-step assembly notes, and the overriding "calm down, it's like Legos!" tone ... all very comforting. I tend to be a "ready, fire, aim" kinda guy on my home technology projects, so a little common sense around the electrical equipment is always good. I won't replicate all of his build-in-process…
Why I think that every techie should go through the experience of building up a desktop workstation from the ground level. Maybe it's because I date back to the days of the PC XT, when computer support duties regularly had us tearing down cases, changing jumper settings and plugging in individual chips for memory expansions. Mainstream p0wnership of the desktop's guts may also be a dying art form (notwithstanding) - in the days of ubiquitous WiFi, shrinking notebooks, Blackberries and…
The volume of Twitter posts popping up in my feed reader is ticking upward, a phenomenon I find interesting because of something I noted recently on LinkedIn. A few weeks ago, a new feature appeared, enabling me to report what I'm working on - Twitter for the office crowd. Always willing to try some flair, I jumped on the bandwagon, and set up a recurring ToDo for updating my LI-net on the day's focus. That lasted less than two weeks…
This morning, I caught myself looking back at the last week of meetings, e-mails, and conference calls, and I experienced a minor epiphany. If I published a detailed diary of the ebb & flow of proposals, debates, and commitments from the past few days, I could successfully deflate the management aspirations of 80-90% of the technical folks I know. Contrary to what many might think, there's not much IT in IT Management. Ok, that's a bit of an overstatement; I…
As many of you know, one downside of a career in IT is that we get pressed into [unpaid] service as tech support for the family's troubles with technology. My college-bound daughter has purchased her MacBook, and will soon find out (to her dismay) I have little hands-on experience with that platform. However, for many years both of my daughters have tethered their iPod to the family Windows desktop - I've done or thing or two over there. Fortunately (unfortunately?),…
We added RSS capabilities to our internal PMO systems this past month, and traffic & content is already building up to become a valuable resource. Some have [correctly] noted that this increased visibility puts a bit more pressure on project managers and team members, to keep updating project blogs with pertinent information. This "time shifting" of communication should develop into the most effective way to let the rest of IT know what is happening in all areas. There are some…
Lots of organizations have to deal with the challenge of implementing standard work and best practices over physical distances. With sales offices, distribution centers, and manufacturing locations scattered across the country, what's the best way to get people who know their stuff to collaborate on process improvement - and then take that knowledge back to their home office? While wrestling with this challenge, one executive I know preemptively ruled out videoconferencing. It's a common suggestion, but the general feeling was…
Via Knowledge Jolt, here's an article from KM world with some interesting statistics about folks engaged in enterprise search - but it was a tangential quote from the author that caught my eye. When asking corporate knowledge workers about using public Internet search engines, she found that ... ... although only 2 percent [of corporate searchers] said they used the company intranet, 13 percent stated that they were looking for internal company information. That's puzzling. Not puzzling to me! They're…