Conflict is a Canary for Change
Conflict in your organization is actually an early indicator that change is imminent, necessary - or happening around you whether you want it or not.
Quantifying Business Benefit of Collaboration Tools (or, What Is This Meeting Costing Me?)
This post started off as an excuse to experiment with Google Docs, and this really neat feature I discovered - embedding a spreadsheet in a web page as a sharing method. However, it struck me as a potential way to cost justify the time, effort, and expense of implementing collaboration systems with the Most Cynical Among Us. We've all been in large meetings, with tens of people from the project team, along with the expensive consultants, sitting around a table…
Collaboration “in the Wild”: Some Observations
An Enterprise 2.0 dream scenario: implementing a complex project across multiple sites, in two different time zones, with a large team (well over 100). The team was reasonably savvy with collaboration tools; core team members were quite comfortable with Instant Messaging, and we have been relying on SharePoint for many months. A centralized, coordinated document repository; a single source, very public bugs/issues list - the foundation was in place for some time, so our "go-live weekend" experience was pleasantly predictable…
Notes from SAPPHIRE 09
Yesterday at work was "catch-up day" from a week at SAPPHIRE 2009, the annual user conference for SAP. As with the JDA/Manugistics conference earlier this year, there were concerns that attendance was going to be low, because so many companies are limiting travel expense. At the conference, I did hear that attendance was only was 60% lower than last year. Conferences like this are great opportunities for IT to do a ton of learning - about the specific technology, of…
Politically Correct Euphemisms in IT – Translated!
I recently attended a professional seminar, and noticed a propensity for politically correct euphemisms to describe life in corporate IT. This was a typical group of IT professionals, representing a variety of companies - small and large, public and private. As with most group meetings, we started with a trip around the table; quick introductions, plus some highlights of "what's hot" for IT these days. The careful language wouldn't fool the experienced; however, a casual listener might see the knowing…
Do blogs fit in the enterprise? Specific examples (WIIFMs) …
Vinson points out a post from Lee, asking if blogs have a place in the enterprise. Jack's response is interesting, diving into a better way to understand what a blog could be, and the potential for connections. Adventures In Knowledge also chimed in, with a defense of the power of connections. Good stuff, and I tend to agree ... but it's all conceptual, and doesn't resonate with folks who are change-resistant. As my IT organization moves inexorably to a new…
Search as the Killer KM App – Three Benefits for Knowledge Management
Knowledge Management (KM) may sound amorphous, but here are three specific examples of real business value generated when basic KM principles are applied.
Wading into a Project In Progress
This week I had to wade into the depths of a Large Project; well, actually a component of a Large Project, that was struggling a bit to find a path through the forest. Not my first time, certainly not my last, and (believe it or not) usually a pretty good time! <aside> Ok, by "large" I mean "amazingly high profile, visible to Upper Management, involving Lots of Talented, Busy People" </aside> <aside> Ok, by "Talented" I mean "terrific at their…
Hand writing recognition – harder than colored bubbles
As I sit in meetings, I find myself thinking through "process" of what we are doing at this moment, as much as I think about what the meeting is about. Then I am writing these short notes to myself for future blog items. Good? Bad? Psychotic? It makes me wish for easier tools to convert notes to complete text - but look at this chicken scratch ... I like these pseudo-postings for process think because I am lazy at heart,…
Subtle Anarchy
In any organization - if you've been there for a while or are brand new - there aren't many ways you can get away with introducing some change, shaking things up a little, and get away with it. Here are some stealthy, subtle ways to bring in a little healthy anarchy (they get progressively riskier) ... For recurring meetings, make a point of sitting in a different chair every time. People like to maintain the status quo, which often manifests…