Team

Introducing Collaboration Tools? Three Required Personas for Success

When introducing collaboration tools to an organization - creating the corporate intranet, defining project sites in Sharepoint, etc. - there are multiple skills you must master - well, at least get better at. You need to capture the ideas and communicate the data such that your target reader understands what you are trying to convey - but you also have to help them locate it in the first place. Three personas you'll need to adopt, three sets of skills to…

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Idle Time is a Good Thing for IT

Lots of good conversations recently about managing IT, Finance, and other constrained resources for projects. We have implemented tools to model available time; when trying to understand what new work can get added to the pile, it helps immeasurably when you understand how much time you have available, plus what else has been committed. This has become a powerful process for managing chronically constrained resources - but one side effect is that other folks on the team can find themselves…

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Vintage Technology

Here's one of those videos making the rounds via eMail. I found this in my inbox at work, from an observant friend who apparently likes the same web sites I do (although I had originally this as a great example of minimalist site design). httpv://www.youtube.com/watch?v=gdSHeKfZG7c It's interesting to note how the magical becomes the mundane. I did find it interesting that certain "timeless" concepts (a deck of cards? a marbles game?) have more resonance than these artifacts of a bygone…

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What Really Motivates Us? Insights for your Tech Team

Over the last month or so, a large number of authors in my RSS reader called attention to Dan Pink's 'Drive' video ... httpvh://www.youtube.com/watch?v=u6XAPnuFjJc Props to Cool Infographics (home of the Caffeine Poster!) with the post that introduced me to the video. Key insight from Randy Krum: is this a video? A well done presentation? Or another innovative infographic? Global Nerdy (a site with style and substance - content does not match the title!) calls out that this idea has…

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Quantifying Business Benefit of Collaboration Tools (or, What Is This Meeting Costing Me?)

This post started off as an excuse to experiment with Google Docs, and this really neat feature I discovered - embedding a spreadsheet in a web page as a sharing method. However, it struck me as a potential way to cost justify the time, effort, and expense of implementing collaboration systems with the Most Cynical Among Us. We've all been in large meetings, with tens of people from the project team, along with the expensive consultants, sitting around a table…

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Collaboration “in the Wild”: Some Observations

An Enterprise 2.0 dream scenario: implementing a complex project across multiple sites, in two different time zones, with a large team (well over 100). The team was reasonably savvy with collaboration tools; core team members were quite comfortable with Instant Messaging, and we have been relying on SharePoint for many months. A centralized, coordinated document repository; a single source, very public bugs/issues list - the foundation was in place for some time, so our "go-live weekend" experience was pleasantly predictable…

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Training and Learning: A Different POV

The topic was training users for an upcoming project rollout, and the debate (as always) roamed back and forth between "traditional" (classroom training, scripts & workbooks) versus "experiential", pairing existing users with their counterparts (who are new to the system), walking through the basics (screen navigation, terminology, and step-by-step instructions for the most common required tasks). Training methods are a common area of debate and discussion with system implementation folks, and I can make a great case for any and…

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