One for Practice: De-risking your Large Initiative
This article describes a powerful risk reduction tactic for large, complex projects - illustrated with a practical example of success.
Post-Acquisition Strategies in Tech Companies
Just a brief note on an interesting trend I am seeing with some of my technology partners ... Virtela, an international telecom / data services provider out of Denver, CO was recently acquired by NTT, a massive ($130B) international presence. At our business review meeting last week, we were assured that NTT intends to leave Virtela alone, to operate very much as they have in the past. "NTT bought our people, processes, and services as much as a customer base"…
Gartner Symposium 2010
Last week, I was able to attend this annual Gartner event - something akin to SAPPHIRE, the SAP uber-users group meeting, without the vendor specific rah-rah. An interesting event - 7400 attendees, over four days. A typical conference - multiple sessions along major tracks, and I bounced between sessions dealing with these issues: Master Data - Continuing to look for the latest information - this is still a fast growing software market, and ideas around things like "data governance" (people…
Designing for Devices
My last entry on design for a bit - just some thoughts on the added complexity when designing applications for multiple client devices. Fast Changing Device Landscape The "last mile" of user/computer interaction has seen a number of exciting innovations over the past year or so. Phones are getting physically smaller, yet have bulked up their connectedness and capabilities - and the shrinking screen, now touch-sensitive, has blown up into the ubiquitous iPad and a host of next-gen touchscreens. Yes,…
Bootstrap Market Research: Master Data Management (Results)
As previously noted, I've been doing a lot of discussion and data crunching around "Master Data Management" lately - so I've "bootstrapped" a little market research project. It's still a work in process - responses are trickling in - but I thought I might take some time to summarize what I am hearing to date. A document is available for download here ... the super summary follows below. Survey Methodology Please note: I am obviously not a professional market research…
Bootstrap Market Research: Master Data Management (What, Who, How)
I've been asked a lot of questions about "Master Data Management" over the past few weeks - what does it mean, who does it, and what are some tools and metrics that organizations are using to reign in this important aspect of ERP and analytics systems. I started reaching out to the folks in my professional network with some results, but I thought I might be able to leverage LinkedIn and Twitter to get input from far and wide. This…
Collaboration “in the Wild”: Some Observations
An Enterprise 2.0 dream scenario: implementing a complex project across multiple sites, in two different time zones, with a large team (well over 100). The team was reasonably savvy with collaboration tools; core team members were quite comfortable with Instant Messaging, and we have been relying on SharePoint for many months. A centralized, coordinated document repository; a single source, very public bugs/issues list - the foundation was in place for some time, so our "go-live weekend" experience was pleasantly predictable…
A Company is like a Sphere
Where do these great analogy ideas come from? Full credit - I got this one from a speaker at the SAP Research Center in Palo Alto, last spring. A company is like a sphere. As it grows, volume increases much faster than surface area, and the larger a company gets, more people get embedded and hidden from the end customer than are on the fringe, in customer-facing roles. As a general rule, this is a bad thing. Well, maybe a…
Real Business Users and SharePoint
Introducing buzzword-compliant technology like a wiki, or integrated collaboration spaces like SharePoint, will typically go well with a motivated audience like your internal IT department. But if you really want to understand how this stuff works, try it with "real people" - line employees in sales and marketing, operations, and finance. Sure, you've heard complaints from these folks (they have better PCs at home, the SAP/Oracle UI is brutal compared to Amazon and AT&T U-Verse, and why can't they just…
Over / Under Communication for Project Managers
It is often said that you can't over-communicate, but I'm willing to bet most folks - and especially your project sponsors - underestimate the cost and effort of this critical component of project management. Consider this fair warning - and a good checklist for folks wanting to get into IT, project, or functional management. Media To achieve any decent amount of success, you have to be a good communicator with both face-to-face and written / published media. And by "good"…