This started off as a quick response to a question on LinkedIn Answers ... but I got on a roll ... Here's a simplistic way to measure and report on IT value: Is your IT group working on the right things? Are they working on the right things well? Is your IT spend comparable to industry norms? Is your IT spend comparable to other measures of company performance? A bit more detail ... balancing quantitative and qualitative ... (Quantitative) To…
I'm following a project management meme lately; while freely admitting that I'm oversimplifying some complex topics, I will forge ahead with ... project "value". At work, we've been talking about the classic challenge of putting a business value on a project. I call it a "classic" challenge because it's a basic requirement for every prioritization exercise that I've been exposed to. You know the drill - we have 10 projects, but only time and resources to do 5. How does…
Okay - to be fair, that really wasn't the end of the chargebacks conversation. One of my cohorts suggested that we each come up with an argument counter to our position; I needed to come up with something "good" about chargebacks. Actually, it's quite easy to come up with the one good thing; the only problem is that it's something that most IT departments can't take advantage of ... Transparency Many business units, dissatisfied with the speed, efficiency, general business…
It felt anachronistic, getting into a surprisingly good conversation on the pros and cons of IT chargebacks this past week ... We're not seriously thinking about it (thank goodness), but a group of us did go through the intellectual exercise of discussing the good/bad/ugly of such an approach. Unfortunately, most of the "debate" focused on positive and negative experiences in the past. I think this is not an effective way to petition for such a change; it would be better…
I've had many discussions over the past few weeks on this post, trying to define the difference between Blogs, Discussion Forums, Wikis, and other Web 2.0-style collaboration tools. In a particularly interesting tight loop this morning, I got into an IM conversation on the issue via my little Web 2.0 Meebo widget, tucked away in the corner of my blog. Over the course of the conversation, my colleague "introduced" himself with a reference to his blog - The Best of Enterprise…
Here's a typical IT scenario: each quarter, you need to check audit user access to a critical application. Your internal security standards require that you revoke access for those who haven't been on the system for over 90 days. I've seen this before, and the process (at the time) had many challenges: It's manual; we did a quick-and-dirty set of steps years ago to cover the minimum requirements, that involves extracts from application logs, file transfers MS Access and MS…
Eric Savitz posted an interesting article (via Techmeme) reviewing a VC discussion earlier this month, on how the enterprise software business looks increasingly like big pharma. Their focus was the contemporary businesses, but one quote got me thinking: ... the salient attribute of big pharma ... is the plausibility of a new entrant to raise capital and get to be a real business before they are acquired. Things were much the same in the 90's, when the "little guys" of…
Catching up on old links that I wanted to comment on - here is a selection regarding some PowerPoint best practices, including five of my personal favorites that I don't often see in those ubiquitous articles / postings detailing the Secrets of Presentation Success ... Under-Emphasized PowerPoint Best Practices Never Embed Objects: I grew to dislike embedded objects years ago, when computers could barely handle the launch of an Excel instance from within Word, or Visio from within PowerPoint. This…
For a simple, easily understood indication of project or task status, nothing beats the Traffic Light metaphor (Red / Yellow / Green). My IT organization is putting together standards for Project Status indicators in our PMO application; an interesting series of discussions and emails around the assignment of those Green / Yellow / Red (GYR) status lights ... Words: What do we display on the screen? Green / Yellow / Red means ... Good / Fair / Poor? Hmm, nobody…
Vinson points out a post from Lee, asking if blogs have a place in the enterprise. Jack's response is interesting, diving into a better way to understand what a blog could be, and the potential for connections. Adventures In Knowledge also chimed in, with a defense of the power of connections. Good stuff, and I tend to agree ... but it's all conceptual, and doesn't resonate with folks who are change-resistant. As my IT organization moves inexorably to a new…