Misapplying the Pareto principle

Here's an interesting phenomenon I've encountered before ... When analyzing a specific section of a business, people seem to naturally focus attention and conversation on the top two or three customers/products/vendors that together represent (say) 20% of the revenues/costs/contracts. Our objective is to look at the data and identify opportunities (increase revenues, cut COGS, aggregate contracts); unfortunately, processing the data for these customers/products/vendors is currently a 100% manual task. Of course; this is why there is apparently so much "opportunity"…

Read More ...

Build a Framework: Your chart junk is my roadmap / vision statement

I remember in the late 90's, seeing many examples of the little train of wedgies that folks used to characterize their business processes: I've used them myself (some of the above samples are mine, I'm comfortable in admitting it) - of course, I typically don't make this stuff up, I adapt from other examples, like everyone else. As I searched for a reasonable picture / schematic / "framework" for a "supply chain", I stumbled across what I believe to be…

Read More ...

Hand writing recognition – harder than colored bubbles

As I sit in meetings, I find myself thinking through "process" of what we are doing at this moment, as much as I think about what the meeting is about. Then I am writing these short notes to myself for future blog items. Good? Bad? Psychotic? It makes me wish for easier tools to convert notes to complete text - but look at this chicken scratch ... I like these pseudo-postings for process think because I am lazy at heart,…

Read More ...

Of course we can pay for that … if it makes business sense

Had a good conversation with a vendor last week. They were looking to increase their business with us, no surprise there, but the rep was actually a bit cynical (in a nice way), and (probably wisely) asked directly what the chances were that we could actually get Project X off the ground? I've seen these great ideas start, but then some manager complains that they have no budget for this kind of thing. In retrospect, it is almost a rude…

Read More ...

Open Source as bargaining chip – driving business value of IT

I had a fun time this week proposing an open source alternative for an aging component of our EAI infrastructure. The reaction was so classic - the instant some IT folks saw the words "open source" in large type on the piece of paper, they smiled, crossed their arms, and tut-tutted the idea away. Oh, I heard all the classic shoot-down arguments ... "... critical piece of our day to day business transactions ..." "... I rarely need to call,…

Read More ...

Subdivide a huge project list to simplify the prioritization process

A classic problem for many project-oriented organizations (IT, R&D, Engineering, Operations) ... how can resource prioritization be simplified, yet repeatable? It's a fairly involved topic, but a common approach is to group projects into a workable number of "chunks" ... we'll use the term Initiatives. How will this help? Challenge: Clarify the team's priorities, alignment, and resource levels - without going into the details The CEO asks a question – what Projects are on the to-do list for IT? [Do…

Read More ...

What should “open source” really mean to me? (2/2)

It's difficult for many to understand how open source applies in the business world. Most folks get trapped in the mindset of software as product, yet many folks have built businesses based on Open Source - usually by giving away the software / algorithms, but selling implementation services. The Trolltech story is another (typical) twist - free software for non-commercial use, but licensing the stuff to corporations. Why would the latter work? Because of the other difficulty business has with…

Read More ...

What should “open source” really mean to me? (1/2)

The question of the "erosion" of the term has been posed before (good thread!). Over the past few weeks, I've slogged through web content about ... Open Source Software (aka FOSS): Projects and products are becoming commonplace; as evidence, I submit articles such as this (1 of 2), that take the airline magazine approach of chatting up basic ideas like "ROI is often soft" and applying to the Current Topic. There's nothing really stunningly insightful here, just talking about the…

Read More ...

The Good, the Bad, and the Ugly of Powerpoint

Author's Note: This is by far the most popular post on my weblog - I've even been cited in Wikipedia! I appreciate all the traffic, and invite you to check out my other posts on presentations - including ... Five Under-Emphasized PowerPoint Best Practices Project Status Dashboards Best Practice (and a PowerPoint trick) Lighten Up, Francis - Loosen Up That PowerPoint Other popular categories on this site include Web 2.0 (wikis, blogs, and other things), the Business Value of IT,…

Read More ...

You can run but you can’t hide

I sent out notes to folks talking about my new situation, and some came back with interesting comments. Here's one from W, a brilliant guy with Big-6 background and plenty of business acumen. However, he (like me) is a coder at heart, and really wants to focus on the technology (not like me). More power to him - but his eMail had a telling statement ... ... this is my 5th month at [BigCo] and all is going well so…

Read More ...